IT Director

About This Role

This role provides strategic and operational leadership for Wellness Pet's technology environment, ensuring systems, data, infrastructure, and security support business growth. It focuses on evolving the IT landscape, including enterprise systems, business intelligence, networking, cybersecurity, and technology enablement, and partners with leaders to prioritize investments and improve efficiency.

Responsibilities

• Lead enterprise systems strategy and operations, including evaluation, implementation, integration, optimization, and ongoing management of core business applications and platforms
• Drive BI reporting and data capabilities to provide accurate, actionable insights through dashboards, reporting, data integration, and improved access to business information
• Oversee networking and IT infrastructure, ensuring reliable, scalable, and secure connectivity across corporate locations, users, devices, and technology environments
• Lead cybersecurity programs to protect company systems, data, and users, including security controls, risk management, vulnerability management, incident response, employee awareness, and ongoing compliance efforts
• Develop and execute a technology roadmap aligned with business priorities, balancing innovation, cost, scalability, security, and operational needs
• Partner with Finance, Commercial, Supply Chain, HR, Marketing, and other functions to identify opportunities for technology to improve business processes and decision-making
• Establish strong IT governance, standards, processes, and controls while continuously identifying opportunities to improve service delivery and operational efficiency
• Manage external technology partners, vendors, consultants, and service providers, ensuring performance, value, security, and accountability
• Lead, develop, and mentor the IT team, creating a culture of ownership, collaboration, continuous improvement, and customer-focused service
• Manage technology budgets, resources, priorities, and investments while communicating business impact and recommendations to senior leadership

Requirements

• Bachelor
• 10+ years of progressive IT experience, including significant leadership responsibility across enterprise technology environments
• Demonstrated experience developing and executing an enterprise systems strategy, including ERP, CRM, SaaS applications, integrations, and business-critical platforms
• Strong experience with business intelligence, reporting, data platforms, and analytics, including the ability to translate business needs into actionable technology solutions
• Experience leading networking and infrastructure strategy and operations across corporate and/or distributed environments
• Experience developing and managing cybersecurity programs, including security strategy, risk management, incident response, identity and access management, vulnerability management, and security awareness