IT Director

About This Role

This IT Director role leads MeatEater's technology operations, with a primary focus on the commerce business across five brands and four sales channels, while also providing IT support to manufacturing and media divisions. The position requires balancing daily operational needs with long-term strategic initiatives, effective communication with executive leadership, and aligning technology decisions with broader business objectives.

Responsibilities

• Oversee and manage the company’s NetSuite ERP system, ensuring efficient order processing, inventory management, fulfillment, and accounting operations across multiple brands and subsidiaries
• Identify opportunities to improve system functionality and operational efficiency
• Manage and support integrations between NetSuite and other business platforms, including Shopify storefronts, Amazon and other marketplaces, third-party logistics providers (3PLs), EDI systems, and accounting tools
• Ensure reliable data flow and system connectivity across the organization
• Partner with Operations, Accounting, and Product teams to establish and maintain consistent data standards, item creation processes, and reporting practices
• Leverage business intelligence tools to improve reporting accuracy, visibility, and business decision-making
• Lead and coordinate technology projects, working closely with a small internal team, external vendors, and cross-functional stakeholders
• Manage project timelines, priorities, budgets, and deliverables to ensure successful implementation of technology initiatives
• Oversee IT infrastructure, system security, and cybersecurity practices to ensure reliable and secure business operations
• Identify potential risks, implement appropriate safeguards, and maintain systems that support business continuity and organizational growth

Requirements

• 5 to 7 years of relevant IT experience, preferably within a retail, ecommerce, or consumer products organization
• Experience with NetSuite ERP, including Warehouse Management Systems (WMS) and Manufacturing Resource Planning (MRP), as well as Celigo and Shopify
• Proven experience building, developing, and leading a small, high-performing technology team
• Strong business acumen with the ability to align technology decisions and investments with operational goals, financial performance, and overall business strategy
• Broad technical knowledge across enterprise applications, IT infrastructure, cloud environments, cybersecurity, systems integrations, data architecture, and IT operations
• Experience developing and implementing AI, automation, or digital transformation strategies and roadmaps to improve operational efficiency and support business growth
• Strong project management skills with the ability to prioritize competing initiatives, manage external vendors, and deliver results in a growing organization