About This Role
This IT Director role provides strategic and operational leadership for the technology function across two Groups and their business entities. The director develops and executes the overall IT strategy, ensuring technology platforms, infrastructure, cybersecurity, enterprise systems, and digital initiatives effectively support business operations, growth, and long-term organisational objectives.
Responsibilities
- Develop and execute the IT strategy and technology roadmap across both Groups in alignment with business objectives
- Provide strategic technology advice to senior management on IT priorities, digital transformation, cybersecurity, and technology investments
- Review and maintain IT policies, procedures, standards, and governance frameworks across the businesses to ensure consistency with corporate requirements
- Ensure compliance with established IT policies, standards, controls, and applicable regulatory requirements
- Lead and manage the IT function, ensuring appropriate structure, capability, accountability, and allocation of resources across both Groups
- Take overall responsibility for IT services across both Groups, including internal support arrangements, outsourcing models, and services delivered across multiple technology platforms
- Ensure the continued availability, reliability, and performance of essential software, network infrastructure, systems, and technology services
- Oversee IT service continuity, disaster recovery, and business continuity arrangements to minimise operational disruption
- Monitor service delivery standards and ensure IT incidents and operational issues are resolved effectively and within agreed service levels
- Ensure technology infrastructure remains scalable, secure, and capable of supporting current and future business requirements
- Lead the identification, assessment, and management of technology risks affecting the businesses
- Conduct or oversee technology risk assessments, gap analyses, and the development of appropriate remediation plans
- Agree and monitor remediation actions with relevant stakeholders to ensure identified technology risks and control weaknesses are addressed
- Maintain effective cybersecurity, access control, and information security frameworks across both Groups
- Coordinate technology-related audits, risk reviews, and compliance activities and ensure timely closure of significant findings
- Lead major digital transformation, ERP, enterprise systems, and technology implementation projects across both Groups
- Work with business leaders to identify opportunities for process improvement, automation, and improved system integration
- Oversee system selection, implementation, enhancement, upgrades, and user adoption
- Ensure IT projects are delivered in accordance with approved scope, timelines, budgets, and business requirements
- Establish appropriate project governance, change management, and post-implementation review processes
- Manage IT operating expenses and capital expenditure within approved budgets
- Plan and manage IT resources to ensure delivery of agreed initiatives, projects, and service requirements
- Manage technology vendors, outsourced service providers, contracts, licensing arrangements, and service level performance
- Evaluate major technology investments and recommend appropriate solutions based on business value, risk, and cost effectiveness
- Partner with senior management and business leaders across both Groups to understand technology requirements and deliver practical, scalable, and commercially appropriate solutions
Requirements
- Degree in Information Technology, Computer Science, Information Systems, Engineering, or a related discipline
- Minimum 10 years' experience in IT leadership/management capacity
- Preferably at least 5 years' relevant experience in the hospitality industry in a similar capacity
- Proven track record in ERP, enterprise systems, digital transformation, and major technology implementation projects
- Strong understanding of cloud technologies, networks, infrastructure, cybersecurity, and business continuity
- Experience managing significant IT operating and capital expenditure budgets
- Strategic technology leadership and commercial acumen
- Strong understanding of enterprise technology architecture and business systems
- Digital transformation and ERP implementation capability
- Cybersecurity, technology risk, and governance expertise
- Strong programme and project management capability
- Excellent communication and stakeholder management skills
- Vendor negotiation and contract management capability
- Strong analytical and problem-solving skills
- Strong leadership, coaching, and team development capability
- Ability to communicate complex technology matters clearly to stakeholders
- Hands-on and pragmatic approach with the ability to operate at both strategic and operational levels
Nice to have:
- Experience within industries such as hospitality, maritime, shipping, logistics