About This Role
This role serves as the primary technology partner for the Export business, bridging business strategy and technology execution. The consultant identifies improvement opportunities, shapes and prioritizes digital demand, and leads the adoption of technology and automation that deliver measurable business value.
Responsibilities
- Serve as the primary IT point of contact and trusted technology advisor for Export leadership and business stakeholders
- Build a deep understanding of business strategy, processes, pain points, and growth priorities
- Translate business requirements into practical technology solutions and communicate technical topics in business terms
- Align Export priorities with APAC and Global IT strategy, architecture, security, and governance standards
- Capture, assess, and prioritize technology demand in partnership with business owners and APAC IT
- Develop business cases covering expected benefits, cost, risk, resources, and value realization
- Maintain a transparent initiative pipeline, roadmap, and status view for Export leadership
- Coordinate feasibility assessment, solution options, and delivery ownership with regional and global IT teams
- Develop and maintain the Export digital transformation roadmap aligned with business objectives
- Identify opportunities for process simplification, digitization, workflow optimization, and automation
- Evaluate and recommend fit-for-purpose capabilities across AI, automation/RPA, cloud, and data analytics
- Facilitate innovation and process-improvement workshops with cross-functional stakeholders
- Lead small to medium technology and transformation initiatives from concept through implementation and handover
- Manage scope, milestones, budget, resources, dependencies, risks, and stakeholder communication
- Coordinate vendors, consultants, implementation partners, and internal delivery teams
- Ensure solutions meet agreed business requirements and applicable company standards
- Develop stakeholder, communication, training, and adoption plans for new technology and processes
- Drive effective rollout, user readiness, and sustained adoption while minimizing business disruption
- Track delivery outcomes and support realization of expected business benefits
Requirements
- Bachelor's degree in information technology, information systems, computer science, business, or a related discipline
- 10+ years of relevant experience in IT business partnering, digital transformation, business process improvement, project/program management is a plus
- Proven experience leading cross-functional technology or transformation initiatives from concept through adoption
