About the role
Role Overview
This senior individual contributor serves as the lead technical expert, guiding project teams, setting technical direction, and overseeing IT systems.
Key Responsibilities
- Lead multiple work streams by identifying needs, developing procedures, gaining cross-functional support, translating business strategies, and removing obstacles to ensure project success.
- Promote self-leadership and team learning through feedback, collaboration, communication, mentoring, and adapting to change.
- Manage IT consultants to develop requirements for process or system solutions across business domains, leveraging stakeholder partnerships.
- Gather comprehensive business, functional, and non-functional requirements using various methodologies.
- Develop and document business cases assessing costs, benefits, ROI, and TCO of complex solutions.
- Guide the evolution of applications and processes, translating current operations into future state models and mapping processes accordingly.
- Assess the impact of requirements on system components and advise executive management on integrating solutions within existing business processes.
- Identify value gaps, recommend process improvements, and lead solution design sessions, advocating for necessary data and services.
- Evaluate third-party vendors and lead continuous process improvements with standardized tools and templates.
Qualifications
- Bachelor’s degree in Business Administration, Computer Science, CIS, or related field.
- Minimum of ten (10) years experience in IT consulting, business analysis, or related areas; equivalent work experience may substitute for the degree.
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