IT Consultant

About This Role

This IT Consultant role involves supporting customers who are rapidly adopting Atlassian tools. It offers an opportunity to leverage expertise with Jira, Confluence, and Jira Assets to help transform business processes on a large scale.

Responsibilities

• Design and administration of multiple Jira Software (Agile Scrum) and Service Desk/Service Management projects
• Design and implementation of Confluence spaces leveraging advanced functionality and design techniques to provide sophisticated solutions with a high degree of usability
• Design and administration of multiple Jira Assets schemas supporting a variety of use-cases that extend Assets’s functionality well beyond core asset management capabilities
• Work with customer teams to understand their business processes and needs, help them understand the capabilities of the Atlassian tools, and develop solutions that deliver significant value
• Provide informal, unstructured training sessions with end-users to help them become more self-sufficient at administering and managing their own projects and spaces
• Create skeleton technical Jira project reference documentation in Confluence for use by other Jira project administrators

Requirements

• 4-year degree in Computer Science or related curriculum from an accredited institution preferred, but not required
• 12+ years or more in a technology related field
• Must be US Citizen
• Active TS/SCI with polygraph clearance required
• Experience supporting multiple Jira projects, Confluence spaces, and Assets schemas simultaneously in support of different user teams
• Experience supporting Agile Scrum teams
• Advanced JQL and IQL skills (including Scriptrunner)
• Experience with advanced Confluence page design
• Experience with Jira automations (legacy and project), including using smart values
• Experience analyzing and translating structured datasets into Jira Assets schema designs

Nice to have:

• Atlassian certification
• Jira & Assets API experience
• Certified Scrum Master certification

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Paid time off
• Employee Stock Ownership Plan (ESOP)
• 401(k)
• Life insurance
• Flexible work schedules
• Holidays

Security Clearance

• An active Top Secret SCI w/Polygraph security clearance is required for this position.

About the Company

Parsons manages a Technical Services (TS) program for an agency within the Department of War to provide support for a variety of services, applications, and software development efforts. The Federal Solutions segment delivers resources to US government customers that ensure the success of missions around the globe, providing services and solutions in defense, security, intelligence, infrastructure, and environmental areas.