This specialist role owns the procurement and operational performance of the IT asset lifecycle for laptops, peripherals, and related technology. The person in this role will shape sourcing standards, supplier outcomes, and forecasting accuracy to ensure teams receive fit-for-purpose equipment at the right time, cost, and service level. The position combines commercial judgment with hands-on operational control, from hardware leasing and reseller or OEM engagement through configuration governance, global SKU development, and lifecycle visibility.
Responsibilities
Own end-to-end IT procurement for laptops, peripherals, and related assets, converting business demand into timely sourcing decisions that protect availability, technical suitability, and operational continuity
Manage reseller and OEM relationships through structured reviews, commercial governance, and issue resolution, improving supplier accountability, service quality, and value across the technology estate
Lead hardware leasing and purchasing operations, coordinating requirements, renewals, and lifecycle events so assets remain financially controlled, fit for purpose, and aligned with workforce demand
Build forecasting models and demand views in Excel, translating usage, growth, and replacement signals into accurate procurement plans that reduce shortages, excess inventory, and avoidable expedite costs
Develop and maintain global SKUs, laptop configurations, and technical specifications, creating consistent standards that improve user experience, deployment efficiency, and supportability across markets
Maintain accurate procurement and asset workflows in ServiceNow, strengthening data quality, traceability, and management visibility across requisitions, suppliers, equipment, and lifecycle status
Apply AI tools such as Claude, ChatGPT, and Copilot to accelerate analysis, documentation, and decision support while maintaining appropriate judgment, controls, and confidentiality
Requirements
Six to ten years of experience in IT procurement, IT asset management, technology operations, or a closely related discipline, with direct ownership of hardware sourcing and supplier outcomes
Demonstrated IT procurement experience covering laptops, peripherals, hardware leasing, and technology sourcing, with the commercial judgment to balance cost, quality, availability, and business requirements
Strong reseller and OEM engagement capabilities, including supplier management, negotiations, performance reviews, and escalation handling that produce dependable service and measurable procurement outcomes
Practical expertise in laptop configurations, technical specifications, and global SKU development, with the ability to translate technical standards into scalable purchasing and operating models
Advanced Excel capability for forecasting, data analysis, scenario planning, and reporting, enabling accurate demand visibility and disciplined procurement decisions
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Hands-on experience with ServiceNow workflows or IT asset management processes, maintaining reliable records, controls, and lifecycle visibility across distributed technology environments
Effective use of AI productivity tools, including Claude, ChatGPT, and Copilot, to improve research, analysis, documentation, and operational efficiency without compromising data governance
Structured stakeholder management across IT, finance, vendors, resellers, and OEMs, communicating clearly, challenging assumptions constructively, and driving issues to resolution
Thoughtful use of AI tools to improve speed and quality, while applying sound judgment around confidentiality, accuracy, governance, and the business consequences of automated outputs
Operate with ownership, objectivity, and urgency in a fast-paced environment, staying focused on measurable outcomes rather than activity volume or process for its own sake
Nice to have:
Experience supporting global or multi-location IT procurement programs with varied supply markets, stakeholder needs, and regional fulfillment constraints
Familiarity with IT asset lifecycle governance, inventory controls, lease renewals, logistics coordination, or deployment operations in a growing professional services environment
Exposure to procurement analytics, supplier risk management, contract administration, or process automation that improves transparency, scalability, and business control
Benefits
Comprehensive medical insurance and gratuity benefits
Access to mentorship, internal mobility, professional development through training and an in-house corporate university
Flexible work models, wellness initiatives, and employee resource groups
An inclusive, entrepreneurial environment with meaningful responsibility, challenging work, and opportunities to contribute through community programs
About the Company
Our client is a global professional services firm providing advisory, business performance improvement, turnaround management, and interim leadership services to companies, investors, and government entities. Founded in 1983 as a restructuring boutique, the firm is known for practical, action-oriented solutions that help organizations tackle complex problems, improve operating performance, create value, and accelerate results across six continents. The firm connects operations, performance improvement, and value creation so clients can turn areas of stagnation into growth. Its culture is lean, fast-paced, and entrepreneurial, bringing together independent thinkers, experienced operators, and world-class consultants to solve challenging client problems. The firm values integrity, quality, objectivity, fun, personal reward, and inclusive diversity, guided by the founding principles of leadership, action, and results. It is committed to diverse teaming, fair hiring and promotion practices, safe spaces where voices are heard, and opportunities for professionals to contribute meaningfully to client and business outcomes.