IT Administrator

About This Role

An IT Administrator maintains application systems, handles IT-related administrative tasks, and ensures system security and compliance. This role suits someone with strong organizational skills and an eye for detail, who can manage various IT support functions.

Responsibilities

• Maintain accurate and up-to-date records of application licenses, contract renewals, billing-related matters, and procurement activities, ensuring timely follow-up and compliance with renewal requirements
• Process IT invoices, expense reports, and vendor contracts
• Assist in establishing, reviewing, and maintaining application user security controls, ensuring adherence to regulatory requirements, organizational policies, and security standards
• Create and maintain technical documentation for environments, including application installation and configuration procedures, troubleshooting guidelines, and operational procedures
• Be responsible for the day-to-day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues, issue resolution, escalation, and follow up with the vendor
• Demonstrate good documentation and data compilation skills
• Multitask and work independently

Requirements

• Possess a Diploma/Degree in Information Technology (IT)
• Minimum 1 year of working experience in an IT support role
• Proficiency in word processing, spreadsheet, and presentation creation tools, as well as Internet research tools
• Exceptional attention to detail and proven ability to identify process improvement opportunities
• Good written and verbal communication skills
• Able to work under pressure in a fast-paced working environment