IT Administrator

About This Role

This IT Administrator role manages and supports the organization's IT infrastructure, covering hardware, software, networking, security, and employee devices. It is suited for a detail-oriented professional comfortable with day-to-day IT support, infrastructure management, vendor coordination, and basic security administration in a fast-paced environment.

Responsibilities

• Manage laptops, desktops, servers, internal systems, and IT infrastructure
• Provide hardware, software, and network support to employees
• Manage employee onboarding/offboarding, device provisioning, and access control
• Administer email systems and SaaS tools
• Maintain LAN, WAN, Wi-Fi, routers, firewalls, and internet connectivity
• Manage IT assets, inventory, procurement, AMC, and device lifecycle
• Manage CCTV, biometric, and access control systems
• Coordinate with external IT vendors for repairs, procurement, and maintenance
• Support meeting rooms, conferencing systems, printers, and office IT setup
• Assist with basic cloud infrastructure monitoring
• Maintain IT documentation, asset records, configurations, and processes
• Ensure adherence to internal IT policies and security standards

Requirements

• 2–6 years of experience in IT Administration or IT Support
• Strong knowledge of LAN, WAN, Wi-Fi, routers, and firewalls
• Hands-on experience with Windows and basic Linux
• Hardware, software, and network troubleshooting
• Experience with device management, endpoint security, and MDM tools
• Familiarity with email and SaaS platforms
• Experience managing IT assets and inventory
• Exposure to CCTV, biometric, and access control systems
• Basic understanding of IT security and access management
• Hands-on problem-solving approach
• Strong ownership and accountability
• Good communication and coordination skills
• Ability to multitask and prioritize
• Strong attention to detail and documentation
• Flexibility to handle critical IT issues when required

Nice to have:

• Exposure to AWS, Azure, or other cloud platforms
• Experience in an IoT, hardware, manufacturing, or technology environment
• Basic Bash or PowerShell scripting
• Knowledge of VPNs and network security tools

Benefits

• Flexible schedule
• Health insurance
• Paid sick time
• Provident Fund

Important Details