About This Role
This IT Administrator role is for a motivated professional with experience in AI and process optimization, providing technical support and managing IT operations. The position involves administering cloud platforms, implementing security measures, and optimizing IT processes within a global entertainment company.
Responsibilities
- Provide technical support, troubleshoot IT issues, manage user accounts and access permissions, and support employee onboarding and offboarding
- Administer cloud-based platforms, email systems, and collaboration tools to ensure smooth daily operations
- Implement security measures, monitor systems, perform preventive maintenance, and ensure compliance with IT security and data-protection requirements
- Assess IT equipment needs, recommend suitable solutions, and support procurement and asset lifecycle management
- Develop, train, test, deploy, and maintain AI and machine-learning models, ensuring performance, accuracy, and integration with existing systems
- Identify opportunities to automate repetitive tasks, optimize IT processes, and improve overall operational efficiency
- Develop, maintain, and update IT policies, procedures, user guides, internal controls, and technical documentation
- Organize IT training and awareness sessions on company systems, cybersecurity, AI tools, and emerging technologies
- Establish and maintain backup, disaster recovery, and business continuity procedures, including regular testing
- Monitor cybersecurity threats, technology trends, and best practices to recommend continuous improvements
Requirements
- Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, Software Engineering, or a related field
- 2-4 years of relevant experience in IT administration, technical support, systems management, or a similar role, including hands-on experience with IT security and cloud platforms
- Strong knowledge of IT systems, hardware, software, Google Workspace, Microsoft 365, access management, and troubleshooting
- Good understanding of cybersecurity, endpoint protection, network security, and data protection
- Hands-on experience in AI/ML development, data processing, model deployment, Python, and automation
- Strong analytical, problem-solving, communication, and teamwork skills, including support for non-technical users
- Excellent command of English, both written and spoken
- Immediate availability
Nice to have:
Benefits
- A collaborative and dynamic working environment
- Opportunities for learning and professional growth in an innovative company
