Investigator

About This Role

Investigating potential breaches of the Real Estate Act and Rules is the core of this role, assessing complex information, conducting fair and thorough interviews, and explaining findings clearly. This permanent, full-time position on the Registrar's team involves planning investigations, gathering evidence, interviewing relevant parties, analyzing findings, and preparing impartial reports and recommendations.

Responsibilities

• Conduct fair, thorough, and objective investigations into potential breaches of the Real Estate Act and Rules
• Develop investigative plans, determine the information required, and identify appropriate questions and sources
• Obtain, assess, document, and safeguard relevant facts, records, and confidential or sensitive evidence
• Interview complainants, witnesses, subjects, and other relevant parties, including in difficult or high-conflict situations
• Interpret legislation and RECA’s jurisdiction, assess the evidence, and identify the elements required to establish a breach
• Prepare impartial investigation reports, formal information requests, closing letters, sanctions, and analysis for the Registrar and Legal Counsel
• Consider aggravating and mitigating factors and recommend well-supported outcomes to the Registrar
• Explain RECA’s role, investigative processes, findings, and complex legal concepts in clear, audience-appropriate language
• Work with RECA teams, legal counsel, law enforcement, financial institutions, industry associations, and other external stakeholders
• Attend hearings and prosecutions as a witness, and support presentations or external events when required

Requirements

• Minimum post-secondary diploma, certificate, or equivalent from an accredited university or college
• Minimum 2-3 years of investigation experience or equivalent
• Strong knowledge of investigative planning and interviewing strategies, including experience obtaining information from difficult or uncooperative individuals
• Strong written and verbal communication skills, including experience preparing clear, objective reports and correspondence
• Strong judgment, analytical, research, problem-solving, and information-management skills
• Ability to interpret and apply legislation, policies, and procedures; regulatory investigation experience is an an asset
• Ability to synthesize large volumes of information, prioritize competing work, and remain effective in a changing, fast-paced environment
• Demonstrated integrity, professionalism, discretion, and sound handling of confidential and sensitive information
• Ability to work independently and collaboratively and build effective relationships with internal and external stakeholders
• Computer literacy, including proficiency in Office 365; experience with electronic case-management and evidence tools is an asset