Inventory Manager

About This Role

This Inventory Manager role oversees inventory operations across multiple business channels, including wholesale, e-commerce, and marketplace platforms. The position is critical for building scalable inventory processes, improving operational consistency, and supporting the implementation and ongoing management of a new inventory system within Salesforce. It requires strong relationship-building skills, cross-functional collaboration, and the confidence to maintain inventory accuracy and operational standards in a fast-paced environment.

Responsibilities

• Manage inventory operations across wholesale, e-commerce, and marketplace channels including eBay and Whatnot
• Reconcile inventory related to gold, precious metals, and other high-value products
• Support the implementation, organization, and ongoing management of a new Salesforce-based inventory system
• Develop scalable inventory processes and operational workflows to improve organization, visibility, and accountability
• Create and maintain systems that ensure products are accurately tracked, stored, and easily locatable
• Partner closely with Accounting, Operations, and Sorting teams to maintain inventory accuracy and reporting consistency
• Identify discrepancies, investigate inventory variances, and implement corrective actions
• Establish operational standards and process improvements that support company growth
• Provide clear communication and collaborative problem-solving across departments
• Balance relationship-building with the ability to professionally challenge or push back when necessary to protect process integrity and operational accuracy

Requirements

• 4+ years of inventory management, inventory control, operations, or related experience
• Experience supporting e-commerce, wholesale, or marketplace-driven inventory environments strongly preferred
• Previous experience with inventory reconciliation and operational reporting
• Experience working with high-value inventory, precious metals, or similar asset-sensitive products preferred
• Experience with Salesforce or similar inventory/inventory management systems
• Strong operational mindset with the ability to build scalable processes and improve workflows
• Excellent organizational skills and attention to detail
• Strong communication and relationship-building abilities across multiple departments
• Comfortable working in a fast-paced, hands-on operational environment
• Ability to balance collaboration with accountability and process enforcement
• Self-starter mentality with a willingness to roll up sleeves and solve problems proactively

Important Details