Internal Communications Specialist - Internal Communications

About This Role

Connecting employees to company strategy, culture, and daily operations through clear and engaging communications is the core of this role. The Internal Communications Specialist will partner with HR, leadership, and cross-functional teams to craft internal messaging, run employee-focused channels, and support change and engagement initiatives. This position suits a strong writer and storyteller who can manage programs end-to-end and use tools like Asana to plan and measure communications.

Responsibilities

• Design and execute internal communications strategies and campaigns that align with organizational goals and improve employee engagement
• Write, edit, and distribute timely internal content including newsletters, leadership messages, intranet articles, FAQs, town hall materials, and executive presentations
• Manage and maintain internal channels (intranet, email, Slack/MS Teams channels) and coordinate employee-facing social media or employee advocacy programs to amplify culture and achievements
• Build and manage project plans in Asana to track content production, approvals, and distribution; ensure timely delivery and cross-team coordination
• Partner with HR, People Operations, and business leaders to support change management, onboarding communications, and major organizational announcements
• Measure and report on communications effectiveness using engagement metrics, feedback, and analytics; iterate on content and channel strategy based on data
• Provide editorial support and brand stewardship to ensure clarity, consistency, and appropriate tone across all internal communications
• Support crisis and issues communications: prepare rapid-response messaging and coordinate internal updates when needed
• Plan and support employee events, town halls, webinars, and training sessions including scripting, presentation support, and post-event follow-up

Requirements

• Bachelor's degree in Communications, Journalism, Public Relations, Marketing, or a related field (or equivalent experience)
• 3+ years of experience in internal communications, corporate communications, or employee engagement roles
• Exceptional writing, editing, and storytelling skills with an ability to translate complex information into clear, audience-appropriate messages
• Hands-on experience managing internal channels and familiarity with social media and employee advocacy best practices
• Proficiency using Asana (or similar project management tools) to plan, track, and deliver communications work
• Comfortable with content authoring tools and CMS, and basic design tools such as Canva or Adobe Express; experience with Microsoft 365 or Google Workspace
• Strong interpersonal skills and experience partnering with HR and senior leaders; ability to handle confidential information with discretion