Internal Communications Specialist

About This Role

Supporting the internal communications agenda of the organization is the core of this specialist role, with a focus on strengthening information sharing and building a culture of engagement and collaboration. The role involves developing and executing the internal communications strategy, managing channels, and creating engaging content.

Responsibilities

• Support the development and implementation of the Internal Communications Strategy to ensure an engaged and informed workforce
• Manage and schedule timely and quality internal content across all channels including the intranet, executive and senior leadership emails, weekly employee newsletters, screensavers and posters
• Engage with key stakeholders to drive the development of appropriate content, ensuring VicTrack’s internal communication channels include relevant and audience-appropriate content that drives employee engagement
• Support the facilitation and setup of enterprise events, including all staff forum and other key employee events
• Collaborate with the Manager Communications and Change Manager to ensure the appropriate delivery of enterprise-wide initiatives, providing recommendations on the effective and integrated use of internal communication channels
• Establish and maintain strong working relationships with the Executive and Senior Leadership Teams, People & Culture and other key internal stakeholders to deliver strategic communications advice
• Lead and support the development of internal communications plans for discrete, internal projects
• When required, support the development of content and/or copywriting for external communications including social media and the website

Requirements

• Tertiary qualifications in Communications, Marketing, Journalism, Public Relations, or a related discipline, or proven experience in a similar role (mandatory)
• Demonstrated ability to develop and deliver strategic, targeted and enterprise-level communications that align to business priorities and drive employee engagement
• Highly developed communication skills, including the ability to translate technical information into plain, audience appropriate English, alongside demonstrated capability analysing issues and presenting practical solutions
• Excellent interpersonal and influencing skills, particularly with executive and senior leadership roles
• Demonstrated ability building strong relationships, presenting ideas effectively and negotiating outcomes with diverse stakeholders
• Self-motivated and adaptable, with strong time management skills and the ability to work confidently under pressure
• Demonstrated capability working both autonomously and collaboratively to support team and business outcomes

Benefits

• Free travel on all public transport – Trains | Trams | V/Line