Internal Communications Specialist

About This Role

The Internal Communications Specialist partners directly with the Internal Communications Manager to focus on the day-to-day writing, formatting, and publishing of internal content. This role is essential for bridging the gap between the team and the updates they need, ensuring communication is clear, real, and human.

Responsibilities

• Draft and distribute newsletters and company announcements, sourcing updates from various departments to highlight key initiatives, success stories, and company news.
• Collaborate cross-functionally with various departments and stakeholders across the business (e.g., HR, IT, Product, Operations) to gather information, understand their communication needs, and translate them into company-wide messages.
• Support the implementation of the intranet by building, formatting, and organizing content pages to ensure the platform serves as an easy-to-navigate, central hub of information.
• Format and publish Slack announcements, utilizing established channel guidelines, clean layouts, and visual formatting to maximize readability and employee engagement.
• Support the internal communications intake process, partnering with the Project Coordinator to collect details for announcement requests and translate them into clear, reader-friendly drafts.
• Maintain and update the central content calendar, collaborating with the Internal Communications Manager and Project Coordinator to ensure a consistent, structured flow of communication across all channels.
• Track and report on communication metrics, regularly gathering data on newsletter open rates, Simpplr page views, and Slack engagement to help the team analyze what content is performing best.
• Support the Internal Communications Manager with drafting time-sensitive updates, organizing internal resources, and executing ad-hoc projects as the communications function scales.

Requirements

• Bachelor’s degree in Communications, English, Writing, Marketing, or a related field.
• 3 - 5 years of experience in internal communications, employee engagement, corporate communications, or a hands-on, writing-heavy role.
• Exceptional written communication skills, with a sharp eye for tone, clarity, layout, and copyediting.
• Strong interpersonal and relationship-building skills, with a proven ability to work effectively with diverse teams.

Benefits

• Opportunity to work in a personalized compounding pharmacy that prioritizes individualized care.
• Be part of a team on a mission to change what personalized healthcare looks and feels like.

Important Details

• Position Type: Full-Time
• Location: Remote

Application Process