Supporting key business initiatives and strengthening company culture through effective communication is the core function of this role. The Internal Communications Specialist develops and delivers engaging employee communications, working closely with Human Resources and organizational leaders. This role is crucial in fostering an informed, engaged, and connected workforce.
Responsibilities
Lead internal communications initiatives on behalf of Human Resources, supporting enterprise-wide messaging related to the Chief Human Resources Officer, benefits programs, employee engagement, talent acquisition, and the Council for Inclusion and Belonging
Write, develop, edit, and manage a wide range of internal communication materials, including intranet content, career site content, social media posts, newsletters, announcements, presentations, webinars, and employee communications
Serve as the primary administrator of the LCS intranet, managing daily content publishing, maintaining site accuracy and organization, and training content contributors to ensure communications are timely, consistent, and aligned with brand standards
Partner with business leaders and key stakeholders to develop and execute communication strategies that support organizational priorities, strengthen company culture, and reinforce the LCS brand and employee value proposition
Provide communications support for company-wide events and initiatives, including town halls, leadership updates, employee engagement programs, and other internal events
Develop and implement measurable internal communication plans that increase employee awareness, engagement, and understanding of the organization's vision, strategy, and key initiatives
Manage the enterprise internal communications calendar, coordinating with cross-functional teams to plan, prioritize, and deliver communications that align with business objectives and organizational timelines
Collaborate with the communications team and organizational leaders to identify, prepare, and submit nominations for employer recognition, workplace culture, and employee achievement awards
Monitor and evaluate the effectiveness of internal communications efforts using employee feedback, participation metrics, and engagement data, recommending improvements to increase impact and reach
Leverage AI tools to advance and streamline work, processes, and improve efficiency
Perform other duties and responsibilities as assigned
Requirements
Bachelor's degree in Communications, Journalism, Public Relations, or a related field
4 - 6 years of internal communications, corporate communications, or public relations experience; agency, healthcare, or senior living experience preferred
Proven success developing and measuring employee communication and engagement programs aligned with business objectives
Millions of jobs, with real people getting hired every day
200,000+
New jobs added daily
7,000,000+
Verified job listings
1,000,000+
Tailored applications submitted
Exceptional writing, editing, and storytelling skills with the ability to tailor messages for diverse audiences
Experience planning and supporting employee events, town halls, and engagement initiatives
Strong project management skills with the ability to manage multiple priorities, stakeholders, and deadlines
Ability to handle confidential information with professionalism and discretion
Strong attention to detail, sound judgment, and a proactive, self-motivated approach
Skilled at building trusted relationships and collaborating effectively with employees at all levels, including senior leadership
Strategic thinker with the ability to balance big-picture planning and hands-on execution
Experience working with external vendors and cross-functional teams
Proficiency in AP Style and content management platforms such as SharePoint and Microsoft Teams
Working knowledge of Canva, YouTube, Vimeo, and other digital communication tools
Advanced proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook
Benefits
Industry leader
Inclusive and collaborative culture
Top Workplace USA
Top Workplace Iowa
Charity and community involvement
Outstanding advancement opportunities
Ongoing career development
Medical, dental, life insurance, disability
401(K) with company match
Paid parental leave
Important Details
Travel frequency: 0-10%
Other Conditions
A post-offer background check, including references, is required.
About the Company
LCS creates living experiences that enhance the lives of seniors. They are talented, dedicated professionals who truly care about residents, with each conducting his or her work with integrity, honesty and transparency according to the principles of LCS. They strive to help every community succeed
Based in Des Moines, Iowa, and established in 1971, LCS is a leading provider of high-quality senior lifestyle products and services.
