This role is responsible for developing and executing communication strategies that inform, engage, and align employees, as well as broader stakeholder groups. You will work closely with leadership and functional departments to develop clear, engaging content to ensure employee understanding of future strategies, portfolio advancement, and business impacts. Success requires a highly organized mindset, the ability to juggle competing demands with precision, an enthusiastic and enterprising approach to problem-solving and continuous improvement, and a proven track record of building successful leader relationships. You will be part of a Communications team that advances TK Elevator’s goals.
Responsibilities
Develop a command for the elevator industry/business including technical properties of products and market trends
Develop and edit high-quality, mistake-free content including: strategic communication plans, internal communications, intranet content (SharePoint preferred), feature writing, video script writing, general content and correspondence as well as FAQs, leadership messages, and town hall materials
Utilize automated email marketing system (preferably Marketo) to create engaging emails, landing pages and forms
Manage approvals and facilitate revisions and modifications to ensure seamless execution
Generate comprehensive reports on effectiveness metrics, encompassing open rates, click rates, lead rates, and other campaign metrics
Work with graphics designers to create news stories and distribute via various channels
Develop relationships with and work with internal stakeholders to develop clear messages and content that engages and inspires employees
Respond to feedback in a timely manner and possess ability to work within tight deadlines while handling changes on the fly
Work with designers, illustrators, printers, photographers, and production companies to develop creative and executable ideas for campaigns
Oversee engagement campaigns from production to completion
Support execution of Town Halls, Leadership updates, and annual offsite meetings and events
Develop change management communication materials that help employees understand organizational changes, new processes, and future-state goals
Requirements
Minimum of four to five years of writing experience
BA degree, preferably in Communications or Journalism
2 to 3 years of experience with email marketing platforms, such as Marketo (preferred), Eloqua, MailChimp, etc.
2 to 3 years of experience posting news on SharePoint
Millions of jobs, with real people getting hired every day
200,000+
New jobs added daily
7,000,000+
Verified job listings
1,000,000+
Tailored applications submitted
Proven ability to effectively organize and manage multiple responsibilities
Strong written and verbal skills including editing and proofing
Knowledge of AP style is a must
Flexibility in writing style required for various content channels
Ability to build positive relationships with departments and employees across the organization/globe
Ability to integrate research and creative work concepts into daily activity
Positive, flexible, and enterprising attitude that lends itself to effective communications and teamwork
Thrives as a contributor on an enterprising, diverse, and creative team
Demonstrates a thirst for knowledge and learning, and continual improvement in communications skills
Efficiency in word processing, reporting, and PowerPoint presentations
Proficiency with Microsoft tools required
Adobe Creative Suite is helpful
Benefits
Medical, dental, and vision coverage
Flexible spending accounts (FSA)
Health savings account (HSA)
Supplemental medical plans
Company-paid short- and long-term disability insurance
Company-paid basic life insurance and AD&D
Optional life and AD&D coverage
Optional spouse and dependent life insurance
Identity theft monitoring
Pet insurance
Company-paid Employee Assistance Program (EAP)
Tuition reimbursement
401(k) Retirement Savings Plan with company match: The company provides a dollar-for-dollar match on the first 5% contributed
15 days of vacation per year
11 paid holidays each calendar year (10 fixed, 1 floating)
Paid sick leave, per company policy
Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)
About the Company
TK Elevator (TKE) is a world-leading innovator in vertical transportation and urban mobility, supporting all mobility systems from engineering and installation to maintenance and digital transformation. With more than 50,000 employees and over 1,000 global support centers, TKE enables smarter, safer urban movement with digital platforms like AGILE and the IoT platform MAX.