About This Role
Supporting internal communications by translating business priorities into clear, engaging, and timely content for employees is the core of this role. It is primarily focused on writing and editing internal communications, managing intranet content, and developing newsletters and recurring updates that keep employees informed, aligned, and engaged. This role also requires comfort using generative AI tools to enhance productivity, streamline content development, and support message testing and optimization. It suits a strong writer with 2
Responsibilities
- Draft, edit, and proofread a wide range of internal communications, including leadership messages, enterprise announcements, organizational updates, FAQs, and executive correspondence
- Translate complex topics into clear, concise, and employee-friendly messaging
- Use generative AI tools appropriately to support drafting, editing, summarization, and message refinement, while ensuring accuracy, tone, and alignment with company standards
- Ensure all internal content aligns with multiple brand voices, tone, and communications guidelines
- Manage day-to-day publishing and maintenance of content on the company intranet, including posting announcements, updates, and feature stories
- Monitor content freshness and usability, recommending updates or improvements to keep the intranet current and relevant
- Partner with stakeholders to gather content, ensure accuracy, and meet publishing timelines
- Develop and manage internal newsletters, including content planning, drafting, editing, and coordination of approvals
- Support internal communications campaigns tied to key business milestones, leadership announcements, governance updates, and employee initiatives
- Work closely with strategy and communications leadership, HR, Legal, and other functional teams to support enterprise-wide communications needs
- Assist with coordinating content calendars and tracking communications deliverables
- Support basic measurement and reporting on internal communications engagement when needed
Requirements
- 2-3 years of experience in communications, corporate communications, internal communications, journalism, or a related field
- Exceptional writing, editing, and proofreading skills, with strong attention to detail
- Experience managing or contributing to intranet platforms and digital communications tools
- Familiarity with generative AI tools and an understanding of how to use them responsibly to support communications work
- Strong organizational skills and ability to manage multiple priorities and deadlines
- Discretion and professionalism when handling confidential or sensitive information
Nice to have:
