Internal Communications Manager

About This Role

Owning complex communications plans from strategy and planning through execution and analysis is the core of this role. The Internal Communications Manager serves as a strategic communications partner to executive and senior leaders, ensuring best-in-class internal communications in an AI-native company.

Responsibilities

• Own complex communications plans, from strategy and planning through execution and analysis.
• Advise leaders and partners, bringing a deep understanding of the company mission, strategy, and culture as well as the needs and dynamics of the teams supported.
• Support and execute team-wide and company-wide events, including drafting presentations and talking points, advising on event flow and structure, and preparing speakers.
• Proactively identify opportunities and build systems, including AI-enabled tools and workflows, that enhance and scale internal communications across a globally distributed, remote workforce.
• Measure communications effectiveness using data, feedback, and experimentation to drive continuous improvements.
• Partner with Internal and External Communications teammates and cross-functional partners to support proactive and reactive communications and coordinate internal issues and change management.

Requirements

• 7+ years of experience in internal, external, or corporate communications, media/journalism, product marketing, or another writing-intensive role.
• Excellent written and verbal communication skills, with a consistent focus on clarity and brevity.
• Experience partnering with leaders and cross-functional stakeholders on communications initiatives, with examples of the ability to influence stakeholders and adapt work style accordingly.
• Demonstrated ability to responsibly use generative AI tools and copilots in daily workflows, maintain human oversight, and deliver business-ready outputs that improve efficiency, cost, or quality.
• Resilience and an even-keeled demeanor in the face of organizational change, shifting priorities, and communication with a highly distributed or remote workforce.
• Strong organizational skills, with the ability to plan and prioritize multiple work streams, move between strategy and hands-on execution, balance speed and quality, and develop fluency in crypto.
• Able to think and do, generating ideas and proactively implementing them.
• Able to balance speed and quality, with an acute sense for what matters most in a given moment.

Benefits

• Total compensation may include equity and bonus eligibility, and benefits such as medical, dental, vision, and 401(k).

Important Details

• Application limit: Candidates may submit a maximum of 3 applications within a 6-month period.