Internal Communications & Engagement Specialist

About This Role

Due to an internal promotion, ARAG is seeking an Internal Communications Specialist to join its Internal Communications and Engagement team within the wider People & Property department. This role supports all internal communication and engagement activities, including company-wide annual events, and assists the Internal Communications and Engagement Manager on various tasks. The specialist will coordinate and manage internal communications schedules and liaise with stakeholders as needed.

Responsibilities

• Drive the Internal Communication, CSR, and Employee Engagement Strategy
• Manage the company intranet and all associated schedules, plans, and activity
• Engage with stakeholders at all levels to organise, create, and execute communications, events, and other activities
• Manage employee recognition communications, liaising with key contacts across the business
• Lead ARAG Charity meetings, including organising fundraising events, managing quarterly charity giving, processing donations, and ensuring business awareness of activities and opportunities
• Support with the delivery and coordination of the employee wellbeing programme
• Support the Chief People Officer and Internal Communications and Engagement Manager to deliver against Employee Engagement Forum objectives
• Manage relevant inboxes, ensuring queries are responded to in a timely manner
• Lead, interact, and influence colleagues across the business daily, including Inclusion Networks and project workstreams
• Write effective, exciting internal articles and email updates with strong proof-reading skills
• Be proactive in responding to various stakeholders across the business

Requirements

• Previous internal communications experience (highly desirable)
• Experience of managing interactions with senior stakeholders
• Strong customer service skills, and experience dealing with internal or external customers
• Experience of leading employee engagement, CSR, and internal communications activities (desirable)
• Previous experience of working with or within customer-facing roles, gaining an understanding of specific challenges and how these can be addressed through Internal Communications (desirable)
• Well organised with good time management skills
• Ability to prioritise when under pressure and balance competing workloads effectively
• Excellent attention to detail and an ability to quality check own work and the work of others where necessary
• High level of personal integrity and experience in managing sensitive information whilst maintaining confidentiality
• Confident verbal communication skills interacting with colleagues at all levels
• IT confident, with experience of working in Microsoft Office Suite, including Excel, PowerPoint, and Word