The Open Source Intelligence Senior Analyst position requires a high level of expertise in open source collection and analysis, as well as project management. This role is for a seasoned professional who applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and workflows for the area or function. The program provides advanced and customized analysis for complex or sensitive investigations, cyber matters, and high-risk security and fraud events, as well as cyber-enabled fraud monitoring and analysis by delivering timely and actionable intelligence to Citi stakeholders through collection and analysis using both open and internal data sources.
Responsibilities
Lead open source intelligence analysis and threat hunting for the Fraud Fusion Center, using approved tradecraft and advanced intelligence resources
Apply advanced techniques to monitor threats and collect data from multiple open sources, including social media, the deep and the dark web
Foster the development of the cyber-enabled fraud monitoring program and manage intelligence collection capabilities for the FFC OSINT team
Apply advanced qualitative and quantitative analytical methodologies to turn information and data into actionable intelligence, including but not limited to link analysis and digital footprint analysis
Anticipate, identify and develop innovative solutions to intelligence gaps
Partner with internal and external stakeholders on open source methodologies and tools where appropriate to close identified gaps
Deliver analysis and findings in the form of high quality, succinct, and straightforward written products and oral briefings
Manage multiple projects simultaneously with a proactive, self-motivated approach, ensuring timely delivery of high-quality results while collaborating effectively with global teams
Requirements
Minimum bachelor’s degree (or equivalent experience) required; Master’s or other post graduate degrees welcomed
Thorough understanding of attack vectors and fraud TTPs
Advanced knowledge of financial payment networks and processes
Significant hands-on experience with dark web threat intelligence
Demonstrable ability to collect, evaluate, interpret, and analyze data, with a strong knowledge of analytical techniques
Strong analytical skills to filter, prioritize and validate potentially complex and dynamic material from multiple sources
Excellent communication (oral and written) skills with attention to detail
Established project management skills – ability to coordinate and prioritize several projects simultaneously while working with a globally dispersed team of contributors and stakeholders
Taking ownership of projects and making suggestions for improvement
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Proactively identifying, communicating, and resolving project issues and risks that interfere with project execution
Self-motivation, ability, and maturity to make decisions in the absence of detailed instructions and to operate in a fast paced and dynamic setting
Ability to act as a mentor to less-tenured staff and use effective communication skills to influence others
Expertise in Microsoft Office products, and demonstrable creativity in the use of these to solve analytical problems
Fluent English language skills (written and oral) required; additional languages preferred
Minimum of 5 years’ experience relating to open source intelligence analysis for investigations, threat monitoring, or intelligence targeting
Proven record of accomplishment in information gathering, monitoring, and analysis pertaining to matters in various geographical locations, including strong use of commercial databases, surface, deep and dark web, and social media
Experience in managing variable and complex projects simultaneously and executing daily duties with minimal supervision
Extensive background in problem-solving and the implementation of custom technical solutions
Demonstrated examples of process development and implementation to improve effectiveness and efficiencies
Nice to have:
Experience in utilizing analytical and visualization software applications – specifically link analysis tools (e.g., Palantir, Semantica Pro, Maltego, i2 Analyst’s Notebook, ESRI)
Certifications from ACFE, EC-Council, SANS Institute, IntelTechniques, or graduate certification(s) in relevant technical or specialty areas
Previous analytical experience within corporate investigations, the intelligence community or law enforcement
Experience in cyber-enabled fraud monitoring and analyzing card fraud methodologies
Benefits
Discretionary and formulaic incentive and retention awards
Medical, dental & vision coverage
401(k)
Life, accident, and disability insurance
Wellness programs
Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
About the Company
Citi’s Fraud Fusion Center (FFC) utilizes and depends on a strong “Team of Teams” approach, partnering with key teams of subject matter experts to combine intelligence, analysis, mitigation, and investigation into a holistic approach to fraud management of cyber-enabled financial crimes and threats.