Intake Coordinator - Behavioral Health

About This Role

This intake coordinator role in behavioral health involves coordinating patient assessment and admission processes, responding to intake calls, and completing necessary documentation. The position suits a professional with a background in nursing or social work who can conduct clinical assessments and facilitate various sessions.

Responsibilities

• Coordinate referral development and pre-admission patient assessment processes
• Provide clinical assessments for potential clients
• Respond to intake calls and complete admission paperwork
• Facilitate groups, family, and individual sessions and complete all necessary documentation
• Schedule unit assessments, meetings, and appointments as appropriate
• Utilize assessment tools including, but not limited to, Geriatric Depression Scale, Zung, SLUMS, and alcohol screening tool(s) under authorization/supervision of RN, LPC, or LMSW
• Communicate with referral sources including family members, the legal system, psychiatrists, primary care physicians, and other treatment facilities
• Maintain a schedule for filing court paperwork and hearings
• Work closely with court personnel to maintain good relationships
• Participate as an active member of the interdisciplinary team
• Maintain compliance with state and federal confidentiality laws as well as upholding Horizon's confidentiality policies and procedures
• Identify areas needing improvement and utilize the facility performance improvement process
• Actively participate in department processes as requested
• Enter required data into the Horizon Plus system and generate monthly reports to track and trend referral, admission, and discharge data
• Assist in the submission of reports and requests for documents from various regulatory agencies, including the PA Dept. of Health, CAP, and Joint Commission
• Prepare and disseminate monthly reports and complete required follow-up on activities on behalf of the Director
• Prepare and submit all operational tasks/documentation (census report, PIORS) as required by the corporate offices
• Perform other duties as assigned

Requirements

• Bachelor's Degree from an accredited college with a major in chemical dependency, psychology, social work, counseling, nursing, or other related field is preferred
• Master's Degree or above from an accredited college with a major in chemical dependency, psychology, social work, counseling, nursing, or other related field which includes a practicum in a health or human service agency is preferred
• Minimum three years of experience

Benefits

• Competitive compensation
• Excellent Medical, Dental, Vision, and Prescription Drug Plan