About the role
Piper Companies is hiring an Insurance Quality Analyst for an award-winning company located in the Raleigh-Durham Area. The Insurance Quality Analyst will be responsible for ensuring the accuracy and quality of our insurance products through comprehensive testing. The Insurance Quality Analyst is a hybrid position located in Durham, NC. Responsibilities of the Insurance Quality Analyst :
- Partner with business analysts, SMEs, and stakeholders to understand requirements and develop comprehensive test scenarios aligned with business objectives and regulatory requirements.
- Design, execute, and maintain test cases for functional, integration, regression, and user acceptance testing across policy administration and financial systems.
- Perform backend and data-focused testing, including validation of policy data, premium calculations, withdrawals, accounting transactions, and other business-critical processes.
- Identify, document, and track defects using tools such as JIRA, working closely with development teams to ensure timely resolution and retesting.
- Conduct regression testing to verify system stability and ensure new enhancements do not negatively impact existing functionality.
- Support UAT activities by providing test results, managing issue tracking, and assisting business users throughout the testing process.
- Collaborate with cross-functional teams to deliver high-quality solutions while maintaining test documentation, audit artifacts, and traceability to business requirements
Qualifications of the Insurance Quality Analyst :
- Bachelor's degree in computer science, Information Technology, Finance, Business, or related field (or equivalent experience).
- 6-10 years of Quality Assurance experience (up to 12 years considered), with a strong understanding of software testing methodologies, test execution, defect management, and Agile/Scrum practices.
- Experience in the insurance industry, specifically supporting life insurance and annuity products, with exposure to policy administration systems such as FAST, Vitech, OIPA, ALIP, CyberLife, WMA, or similar platforms.
- Background in financial systems and processes, including Oracle GL, payroll-related functions, financial reconciliations, and calculation validation.
- Hands-on experience with backend testing, including file-based testing, data validation, data comparisons, data integrity checks, and verification of complex business calculations.
- Strong SQL, analytical, and problem-solving skills, with experience using test management and defect-tracking tools such as JIRA and the ability to communicate effectively with technical and non-technical stakeholders.
- Primarily a manual testing role; candidates with a blend of manual and automation testing experience (e.g., Selenium) are preferred. UI and API testing are not required. Hybrid work schedule.
Compensation for the Insurance Quality Analyst :
- $100,000-$120,000 base
- Full Comprehensive Benefits: Health, Vision, Dental, PTO, Paid Holiday and Sick Leave if Required by Law
Keywords: insurance quality analyst, QA, quality analyst
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This job opens for applications on 7/23/26. Applications for this job will be accepted for at least 30 days from the posting date.
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