About This Role
Supporting the Downstream Energy team in Asia, this administrative role ensures the accurate and timely processing of complex insurance programs for refineries, petrochemical facilities, and integrated energy clients. The role involves managing new business, renewals, endorsements, and billing for senior brokers.
Responsibilities
- Ensure all signed slips are saved and filed in the correct account folder
- Review mud maps to confirm each placement is in order before billing
- Check that all subjectivities are in order and documented
- File all confirmation-of-bound emails from reinsurance markets
- Send inter-office communication-sharing notes as agreed
- Revert to the client once all markets are bound
- File all endorsement slips in the correct account folder
- Issue inter-office communication-sharing notes as agreed
- Process engineering fee billing where required, working with the GERE (Engineers) / Advisory team
- Keep a record of technical materials in the onshore general folder, or in the respective account folder where account-specific
- Liaise between Credit Control in Singapore and Finance in Kuala Lumpur, ensuring premium payments are monitored and transacted in a timely manner
- Monitor prompt payment discounts and chase Finance where needed
- Handle query emails from the Operations team and reinsurance markets
- Calculate additional premium where applicable
- Perform any other reasonable administrative task as required by the team
Requirements
- Bachelor
- 10+ years of administrative, billing, or team-coordination experience, ideally in insurance broking, reinsurance, financial services, or a professional services environment
- Advanced proficiency in Microsoft Excel, Word, Outlook, and SharePoint
- Excellent written and spoken English; able to draft clear business correspondence to clients, markets, and inter-office contacts
- Strong numeracy and attention to detail, particularly for premium calculations and billing accuracy
- Proven ability to manage multiple deadlines across time zones and keep structured records
Nice to have:
- Prior exposure to insurance broking operations, placement support, or premium billing
- Familiarity with broking or policy administration systems (e.g., Marsh
- Working knowledge of insurance terminology (slips, endorsements, subjectivities, additional premium, reinsurance markets)
- Experience supporting teams across multiple Asian markets
Benefits
- Exposure to complex, international Downstream Energy placements and senior stakeholders across Asia
- Hybrid working arrangement and Marsh
- A collaborative, cross-border team culture
About the Company
Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective.
