About This Role
This role involves designing and developing training programs for radar hardware and software, focusing on creating engaging and effective learning experiences for customers. The Instructional Designer will work closely with subject-matter experts to translate complex technical information into accessible and practical training materials.
Responsibilities
- Conduct audience, needs, task, and performance analyses for radar hardware and software training
- Observe field deployments or customer training to understand the Solutions Engineer workflow firsthand
- Develop role-based curricula and learning paths for customers, including onboarding, product releases, and continuing education
- Create asynchronous courses, interactive modules, product simulations, scenario-based exercises, assessments, labs, job aids, and field-reference materials
- Design training that connects software workflows with hands-on hardware activities, including installation, configuration, calibration, operation, maintenance, and troubleshooting
- Write measurable learning objectives and align content, practice activities, and assessments with those objectives
- Partner with engineers, product managers, Solutions Engineers, support teams, technical writers, and other subject-matter experts to gather and validate content
- Collaborate with the video content developer on scripts, storyboards, demonstrations, animations, and other instructional media
- Establish templates, standards, and repeatable development processes for the training program
- Manage course content through review, publication, version control, and product-lifecycle updates
- Evaluate learning effectiveness using learner feedback, assessment results, field-readiness indicators, and stakeholder input
- Recommend improvements based on performance data, product changes, customer needs, and lessons learned in the field
- Manage multiple projects and release-driven deadlines while maintaining technical accuracy and instructional quality
Requirements
- Bachelor's degree in instructional design, learning sciences, educational technology, engineering education, technical communication, or a related field—or equivalent practical experience
- Three or more years of experience designing professional or technical training
- Demonstrated experience developing asynchronous e-learning and performance-support materials
- Working knowledge of adult-learning principles and instructional design approaches such as ADDIE, SAM, backward design, and Bloom's Taxonomy
- Proficiency with an e-learning authoring platform such as Articulate 360, Adobe Captivate, or an equivalent tool
- Experience creating meaningful assessments, hands-on exercises, and scenario-based learning
