About the role
Position Inside Sales Representative
Job Description About the Role: Join Arrow’s Enterprise Computing Solutions as Inside Sales Represetative.
What will you do in Arrow? As an Internal Sales Representative , you’ll be the first point of contact for customers, managing daily operations, quotes, orders, and forecasts. You’ll collaborate with KAM/PM/ BDM and internal teams to maximize Arrow’s market share, profitability, and efficiency.
Key Responsibilities
- Manage a portfolio of renewal and new opportunities using the 120-day renewal cadence.
- Proactively engage end users to secure renewals and new business, articulate value, discuss pricing, and identify upsell or expansion opportunities.
- Deliver a high-quality customer experience through timely, accurate, and professional communication.
- Support partners with quotes, pricing, product information, renewal and new sale documentation.
- Maintain accurate forecasting, pipeline hygiene, and daily CRM updates.
- Follow sales processes, renewal guidelines, and partner engagement frameworks.
- Coordinate with internal teams, partners, and vendors to resolve pricing, product, SLA, or billing issues.
What We’re Looking For
- Sales & customer service experience
- Strong communication and coordination skills
- Proficiency in sales and office systems
- Fluent English and Polish is a must (written & spoken)
- Analytical and planning abilities
- Team-oriented mindset
- Highly organized, proactive, and able to manage a high-volume renewal pipeline
- Strong communication skills with the ability to clearly articulate value to end users and partners
- Background in Inside Sales, Customer Success, or Customer Support within tech/SaaS/IT
- Proficiency with CRM tools (Salesforce or equivalent) and Microsoft Dynamics
- Problem-solving mindset, flexibility in approach, and the ability to adapt to changing business conditions
- Strong sense of responsibility and excellent organizational skills
- Problem- solving skills
What we offer?
- Work with a global leader in technology distribution
- Career growth opportunities in a dynamic industry
- Be part of a team driving innovation
- Working within an international organization with very good and friendly working atmosphere
- Social advantages: Health insurance, Multisport, Weekly fruit days,
- Hybrid model of work, 3 days in the office, 2 days at home after probation period
Working hours : Mon-Thu : 9am-5pm, Friday: 8am-4pm.
Take your next career step with Arrow – Apply Now Arrow is an equal opportunity employer and is committed to creating an inclusive and diverse working environment by providing equal employment opportunities for all qualified persons. Location: PL-Cracow, Poland (Sosnowiecka)
Time Type Full time
Job Category Sales
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