Inside Sales Manager II

About This Role

This role has been designated as 'Remote/Teleworker', which means you will primarily work from home. The Inside Sales Manager II is responsible for managing a team of sales professionals, generating inside selling activity, maintaining customer relationships, developing new business opportunities, and increasing market share. This position works strategically with customers and/or strategic partners within a defined account assignment or territory, managing individual and team performance, and developing talent within the organization.

Responsibilities

• Manage larger team(s), managers of teams, areas, or customers with broad scope or impact
• Set organizational direction and work prioritization
• Develop people
• Manage costs
• Align with larger business goals
• Coach and mentor employee direct reports
• Manage FPR process for company employees
• Manage team and individual performance
• Advise management and peers on broad organizational, technical, and strategic matters of importance
• Create strategic business plan for organization within guidelines of documented Business Unit/Corporate objectives
• Ensure proposed projects receive appropriate support
• Assign responsibilities
• Provide direction, leadership, and coaching
• Remove barriers as needed to enable direct reports to execute their roles and achieve objectives and goals
• Create a working environment that is conducive to individual growth, high performance, is challenging and rewarding
• Achieve diversity and other HR goals

Requirements

• Bachelor's degree in Computer Science, Engineering, Business or related field or equivalent work experience
• Typically 10+ years of relevant experience

Nice to have:

• Master's or advanced degree in a related field
• Strong workforce management/development skills
• Developing managing managers skills
• Leadership
• Developing strategic planning skills
• Strong negotiation skills
• Influencing others
• Escalation management
• Customer relationship-building
• Knowledge of Corporate capabilities and outsourcing industry norms
• Strong business analysis and planning skills
• Financial management/cost management
• General project management
• General understanding of technology in direct responsibility
• General understanding of related technologies
• Knowledge of industry and market trends

Benefits