Inside Sales Manager

About This Role

This role involves leading a team of inside sales executives in the Residential Resale vertical of a real estate platform. The Inside Sales Manager will be responsible for managing team performance, driving lead conversions, achieving revenue targets, and implementing effective sales strategies.

Responsibilities

• Lead, manage, and motivate a team of inside sales executives
• Drive individual and team performance to achieve monthly sales targets
• Conduct daily team huddles, performance reviews, and coaching sessions
• Monitor productivity, calling performance, follow-ups, and conversion rates
• Handle team training, performance management, and employee development
• Drive lead conversion and revenue generation through effective sales strategies
• Ensure proper lead qualification, customer engagement, and timely follow-ups
• Achieve monthly and quarterly sales targets
• Identify conversion gaps and implement action plans to improve performance
• Coordinate with field sales teams to improve site visits and closure rates
• Track KPIs such as calls, connected leads, qualified leads, conversions, and revenue
• Analyse team performance and identify areas for improvement
• Prepare daily, weekly, and monthly sales reports
• Maintain accurate CRM records and sales forecasts
• Improve sales productivity through structured calling and follow-up processes
• Train team members on objection handling, negotiation, and customer engagement
• Ensure adherence to sales processes and CRM practices
• Identify opportunities to improve lead-to-site-visit and lead-to-sale conversion rates

Requirements

• 8+ years of experience in inside sales or telesales
• Minimum 23 years of experience in team handling and sales management
• Experience in managing sales targets, revenue, and conversion metrics
• Strong leadership, communication, coaching, and problem-solving skills
• Good analytical skills and experience working with CRM tools and sales dashboards
• Ability to manage a target-driven team in a fast-paced environment
• Candidates from industries such as BFSI, telecom, e-commerce, edtech, insurance, and other sales driven sectors are welcome

Important Details

• Team: Mandatory team handling

About the Company

NoBroker is a technology-driven real estate platform that connects property owners, buyers, and tenants directly, simplifying real estate transactions.