About the role
Job Description
As our Inside Sales Manager for Sage CRE, you will lead a high-performing team of Account Managers focused on renewing annual support plans and upselling to our active customer base for Sage 100 Contractor and Sage 300 Construction & Real Estate. Your team engages Sage end customers in value-added conversations that drive higher renewal rates and uncover opportunities to expand product adoption. This role owns the commercial execution of renewals, customer retention, add-on growth, and pipeline management across the CRE legacy portfolio.
Every day, you will:
- Provide coaching and feedback sessions to enhance skills and ensure quota attainment.
- Lead team development and continuing education to support career progression.
- Report on team performance and deliver accurate forecasting to senior leadership on time.
Key Responsibilities
- Oversee an account management retention sales team to achieve or exceed renewal and growth targets.
- Utilize Salesforce and Fusion to maintain accurate account information and reporting.
- Build strong internal stakeholder relationships for collaborative success.
- Accurately forecast monthly and quarterly attainment against targets.
- Perform data analysis to identify growth opportunities and innovate processes.
- Manage customer escalations and drive resolution with professionalism.
- Participate in skip-level meetings to provide business updates.
Qualifications:
- 1+ years of B2B sales team leadership in technology sales (preferably software or SaaS).
- 5+ years of B2B sales experience as an individual contributor with successful quota-carrying experience.
- Construction and real estate experience, preferred.
- Advanced Microsoft Office and strong computer skills.
- Detail-oriented with excellent organizational and time management skills.
- Strong propensity for innovation and creative problem-solving.
- Self-motivated and able to work effectively both independently and in a team environment.
Industry Requirements for Inside Sales Managers:
- Proven ability to lead and motivate sales teams to achieve retention and upsell goals.
- Expertise in sales forecasting, pipeline management, and CRM tools (Salesforce experience strongly preferred).
- Strong analytical skills for interpreting sales data and driving strategic decisions.
- Demonstrated success in performance management and coaching for skill development.
- Ability to manage customer escalations and maintain high customer satisfaction.
- Familiarity with sales methodologies (e.g., consultative selling, solution selling).
- Excellent communication and stakeholder management skills across multiple departments.
Perks? We have plenty.
- Competitive salaries that landed us in the top 5% of similar-sized companies (according to Comparably).
- Comprehensive health, dental, and vision coverage.
- 401(k) retirement match (100% matching up to 4%).
- 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday).
- 18 weeks of paid parental leave for birth, adoption, or surrogacy offered 1 year after the start date.
- 5 days paid yearly to volunteer (through Sage Foundation).
- $5,250 tuition reimbursement per calendar year starting 6 months after the hire date.
- Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually).
- Library of on-demand career development options and ongoing training offerings.
What it’s like to work at Sage:
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