This role is for an Inside Sales Associate Manager who will transform sales into a future-ready, digital B2B revenue engine. It involves leading and supporting a team while providing support for lead and opportunity generation through various digital channels. The position suits a professional with strong problem-solving and communication skills.
Responsibilities
Lead and support a team, setting clear expectations and providing ongoing coaching and feedback
Foster a collaborative and inclusive team environment that encourages open communication and professional growth
Determine operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses
Define user requirements; establish production, quality, and customer-service standards; contribute information and analysis to the organization
Maintain and improve operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; driving process improvement initiatives and quality assurance programs
Accomplish human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counseling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
Liaise with clients and deliver client asks
Coach and mentor supervisors to enable them to effectively manage their teams
Conduct weekly, monthly, and quarterly reviews with supervisors
Collaborate with relevant stakeholders to ideate
Drive the right team culture and ensure process compliance
Generate regular reports on metrics, trends, and key performance indicators (KPIs)
Utilize data-driven insights to improve DIS review processes and identify areas for enhancement
Identify potential risks and proactively implement measures to mitigate these risks
Stay informed about industry best practices and evolving challenges
Collaborate with other teams to align review practices with broader company objectives
Conduct calls, send emails, and connect via social media to generate leads
Schedule first meetings for sales/pre-sales
Conduct customer surveys
Identify participants for events
Bring awareness of the product or offering on behalf of sales/marketing teams
Requirements
Any Graduation
10 to 14 years of experience
Strong coping, emotional resilience, and stress-management skills
Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies
Millions of jobs, with real people getting hired every day
200,000+
New jobs added daily
7,000,000+
Verified job listings
1,000,000+
Tailored applications submitted
Strong analytical and critical thinking abilities to identify challenges, analyze data, and devise effective solutions to address complex issues
Sound judgment and the capability to make timely and informed decisions, considering the potential impact on the organization and stakeholders
Excellent verbal and written communication skills to convey ideas, instructions, and information clearly
Proficiency in resolving conflicts and handling difficult situations with diplomacy and professionalism
Comfort synthesizing and analyzing information from multiple streams
Show agility while managing changing circumstances, adapt to new technologies, and navigate through evolving business environments
Relationship building skills
Time Management skills
Financial Acumen
Creativity and Innovation
People Management skills
Experience in advertising sales, media account management, successful client engagement, and consistent business growth
Experience working against an assigned quota with a desire to exceed sales targets or sales KPIs
Experience in providing strategic advice to help advertisers get the best return on advertising investments
Ability to assess customer needs and successfully pitch on value propositions
Ability to communicate effectively across various levels, including senior marketing leaders
Flexibility in switching between duties and assignments as per requirement
Experience working with CRM systems
Dependable, reliable with strong work ethic and time management skills
About the Company
Combining unmatched experience and specialized skills across more than 40 industries, the company offers Strategy and Consulting, Technology and Operations services, and Accenture Song, all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Its 784,000 people serve clients in more than 120 countries, delivering on the promise of technology and human ingenuity every day. The company embraces the power of change to create value and shared success for its clients, people, shareholders, partners, and communities.
