Inside Sales

About This Role

Supporting customers in their beauty journey and creating a memorable shopping experience is the main goal of this sales role. The position suits a passionate beauty lover who wants to advise customers on hair color, cosmetics, skin care, or nails, backed by the company's training.

Responsibilities

• Build relationships and inspire loyalty
• Recommend additional and complimentary products
• Inform customers of current promotions and events
• Set up advertising displays and arrange merchandise to highlight sales and promotional events
• Ensure customers are informed about and enrolled in the Loyalty program
• Complete transactions accurately and efficiently
• Maintain a professional store environment and communicate inventory issues
• Demonstrate Sally Beauty Culture Values

Requirements

• High School Diploma or equivalent
• Must be 18 years of age or older
• 1+ years retail sales/customer service experience preferred
• Must be available to meet the scheduling needs of the business
• Able to communicate with customers, co-workers and management in a clear and concise manner
• Ability to execute knowledge from product knowledge training to support with customer service
• Can read and explain product labels
• Can follow direction and perform other duties as assigned by Manager
• Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation
• May be exposed to fumes and odors upon occasion
• Position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes
• Position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals

Benefits

• Creative, fun and passionate colleagues
• Generous product discount and free sample products
• Great education regarding products
• Ample opportunity for growth
• Medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked

Important Details

• Schedule: range of different working schedules and hours to suit everyone’s needs

About the Company

Sally Beauty is the largest hair and beauty supplier in the world, on a mission to empower customers to express themselves through hair. The company is a leader in wholesale and retail distribution of beauty supplies, built with a purpose to provide customers with access to high-quality professional beauty products and exceptional customer service. At Sally Beauty Holdings, the company finds beauty in diversity; inclusivity and self-expression fuel innovation and growth.