About This Role
This role supports the Innovation and Continuous Improvement agenda within the Risk Management Division by finding ways to improve processes, boost operational effectiveness, and encourage an innovative culture. The Innovation Specialist works across the Division to implement lasting improvements and integrate continuous improvement practices into daily operations.
Responsibilities
- Support the development and execution of the Division's innovation and continuous improvement strategy
- Identify process optimisation opportunities through stakeholder engagement, process reviews, data analysis, and performance assessments
- Facilitate innovation workshops, ideation sessions, and problem-solving forums to generate and evaluate improvement ideas
- Support the implementation of process improvement, automation, and efficiency initiatives across the Division
- Apply continuous improvement methodologies and frameworks to improve business processes, controls, and operational effectiveness
- Develop and maintain mechanisms for benefits tracking, performance measurement, and sustainability of improvement outcomes
- Support innovation governance and portfolio reporting, including preparation of updates for management committees
- Promote awareness and adoption of innovation and continuous improvement practices through communications, training, and engagement activities
- Collaborate with business, technology, and support functions to drive implementation of approved initiatives
- Act as a catalyst for cultural change by encouraging innovative thinking, experimentation, and continuous learning across the Division
Requirements
- University degree in Business, Engineering, Technology, or a related discipline
- Minimum 8 years of experience in innovation, business transformation, process improvement, operational excellence, or related disciplines
- Demonstrated experience facilitating workshops, process reviews, and stakeholder engagement activities
- Strong analytical and structured problem-solving capabilities
- Ability to analyse data and translate insights into actionable recommendations
- Excellent communication, presentation, and influencing skills
- Strong project coordination and execution skills with attention to detail
- Proactive, innovative, and results-oriented individual with a strong passion for driving change and continuous improvement
Nice to have:
- Knowledge of Six Sigma, Design Thinking, Agile, or other continuous improvement methodologies
- Experience within banking, financial services, risk management, or regulated environments
About the Company
Bank of Singapore is continuously seeking exceptional individuals to join its team, fostering a culture of openness, teamwork, and fairness. It invests in its people through programmes that develop them professionally and personally, offering attractive remuneration packages, non-financial benefits, and opportunities for potential development within OCBC Group
's global network of subsidiaries and offices.
