About the role
Responsibilities:
- Monitor network infrastructure like ASA firewall, routers, Cisco switches and schedule preventive maintenance.
- Guide system / network engineer to troubleshoot and resolve network and laptop issues.
- Troubleshooting, diagnostics, monitoring, patching and upgrading the OS of application and network servers.
- Monitoring server infrastructure for alarms, failures in terms of diskspace and coordinate corrective actions.
- Manage software and hardware Asset inventory.
- Work with senior stakeholders to provide effective service and support.
- Coordinate with vendors for annual subscriptions for Office 365, VPN AnyConnect license, and AMC.
- Coordinate with vendors for laptops, servers, switches and routers.
Technical Skills
Essential
Hands-on experience implementing and administrating network devices, setting and maintaining policies and rights/security within a Windows Server environment:
- Aware of Cisco Firewall (ASA), Palo Alto Firewall, Routers, Switches, Wireless Access Points etc
- Knowledge of Microsoft Online 365 Administration and Troubleshooting (email, licensing, etc).
- Experience in managing Windows Server Active Directory**.**
- Understanding networking and related concepts in the Networking domain like VPN, Firewalls, LDAP / Active Directory etc
- Basic knowledge of Windows workstation/Windows Server/Windows Services such as DHCP, WSUS, DNS.
- Ability to do monitoring of VMs hosts, troubleshooting, installations of Physical Hosts, creation of VMS, online backup /offline backups of VMs.
- Good written and verbal communication skills
- Team-player, customer-centric, self-motivated, driven by quality**.**
- Willingness to learn new technologies and maintain industry knowledge**.**
Desirable
- Managing Google Admin, Okta, JAMF etc.
- Ability to do hardware level diagnosis and troubleshooting.
- Monitoring skills in Forti monitor or Nagios.
- Experience of dealing with vendors for purchase of software / hardware
- Any additional technical certifications viz CCNA, MCSE would be very helpful
Educational Qualification
- Bachelor's Degree (preferably Science Graduates) from a reputed university.
Experience
- Candidates should have 6 to 10 years of relevant experience
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