About the role
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
- 3–5 years of experience in IT infrastructure engineering and systems administration.
- Hands-on experience with Cisco and Meraki network hardware.
- Hands-on experience administering Microsoft Hyper-V, including clustering, live migration, and replication.
- Hands-on experience with AWS services, including EC2, RDS, S3, and VPC networking.
- Proficiency administering both Windows Server and Linux, including patching, hardening, and scripting
- Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VLANs, routing, VPNs).
- Familiarity with enterprise backup and disaster recovery concepts and tooling.
- Strong troubleshooting skills and the ability to support end users professionally and promptly.
- Ability to carry infrastructure projects from design through implementation with limited oversight.
- Ability to lift and install network gear, including cabling and other related low voltage work.
Position Summary:
The Mid/ Senior IT Infrastructure Engineer designs, implements, and supports Enstructure’s hybrid infrastructure across on-premise and cloud environments, with equal emphasis on Microsoft Hyper-V virtualization and Amazon Web Services. Based in Houston, this role pairs infrastructure engineering with hands-on onsite Helpdesk support for local users — a strong fit for an engineer who values both project ownership and direct user impact.
Key Responsibilities:
- Manage network components including firewalls, switches, wireless access points, and VPNs. Heavy emphasis is on Cisco / Meraki hardware.
- Design, implement, monitor, and support hybrid infrastructure services across Microsoft Hyper-V and Amazon Web Services (AWS).
- Administer Hyper-V hosts, clustered virtual machines, and cross-site replication, including both Windows Server and Linux guest workloads.
- Build, migrate, and manage AWS workloads, including EC2, RDS, S3, VPC, and related services.
- Maintain backup and disaster recovery systems; validate restores and document recovery procedures.
- When needed, perform hands-on installation of network gear such as firewalls, switches, WiFi Access Points, and surveillance cameras.
- Participate in change management, infrastructure documentation, and deployment planning.
- Apply and enforce security best practices across servers, endpoints, and cloud resources.
- Recommend improvements to scalability, redundancy, and resilience as the terminal network grows.
- Serve as Tier 2/3 escalation and provide onsite Helpdesk support for users at the Houston site.
- Travel to other locations as needed (~10%).
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