Information Technology Specialist

About This Role

This Information Technology Specialist role is the primary local IT focal point in Israel for an AdTech company, offering high autonomy and direct collaboration with global leadership. It is an exceptional opportunity for a proactive, mid-level professional to establish best practices, broaden their technical scope, and make a tangible everyday impact across a global organization.

Responsibilities

• Oversee and maintain cross-platform IT infrastructure, administering macOS and Windows endpoints, office hardware, and local network equipment
• Manage identity, user lifecycles, and security baselines across Microsoft 365, Active Directory, and enterprise SaaS platforms
• Drive daily IT operations independently in Israel, delivering high-touch technical support, rapid troubleshooting, and seamless onboarding/offboarding workflows
• Partner with offshore IT management to execute security patching, maintain compliance standards, and uphold comprehensive technical documentation

Requirements

• 2-4 years of proven hands-on experience in IT support, systems administration, or infrastructure (relevant military/IDF technical service is fully recognized)
• Solid operational proficiency in Microsoft 365 administration, Active Directory, and hands-on support for both Windows and macOS systems
• Practical familiarity with core networking concepts, including TCP/IP, DNS, DHCP, VPNs, firewalls, and office Wi-Fi setup
• Demonstrated capability to work independently with high accountability and self-discipline within a global, remote-reporting structure
• Strong analytical troubleshooting skills, a customer-centric attitude, and fluent written and verbal English communication abilities