Information Technology Manager

About This Role

This Information Technology Manager role supports enterprise-wide technology operations, infrastructure, and cybersecurity functions for a leading organization in Dubai. It is a senior technical leadership position reporting directly to the Group Head of IT, requiring a strong combination of hands-on technical expertise, people management, and senior stakeholder engagement. This is not a purely strategic IT management or service delivery role; the successful candidate must demonstrate genuine technical depth across cybersecurity, networking, and telephony while being capable of operating as the Group Head of IT's second-in-command.

Responsibilities

• Oversee enterprise IT infrastructure, networking, cybersecurity, and unified communications
• Manage and optimize LAN/WAN, SD-WAN, firewalls, data centers, cloud environments, and network security
• Lead cybersecurity operations, including SIEM, endpoint protection, vulnerability management, incident response, and ISO 27001 compliance
• Oversee enterprise telephony systems, including PBX, SIP trunking, VoIP, and unified communications platforms
• Manage IT infrastructure projects, disaster recovery, business continuity, and technology upgrades
• Lead technical teams, manage vendors and budgets, and ensure operational efficiency and service availability
• Work closely with senior management to provide technical recommendations, strategic guidance, and infrastructure improvement plans

Requirements

• 10+ years of progressive IT experience, with proven experience in IT infrastructure and technical team management
• Strong hands-on expertise across cybersecurity, enterprise networking, and telephony
• Advanced knowledge of Cisco networking, Fortinet/Palo Alto firewalls, SIEM, EDR/XDR, and enterprise security technologies
• Practical experience with PBX, SIP trunking, VoIP, and unified communications
• Strong understanding of ISO 27001, IT governance, disaster recovery, and business continuity
• Relevant certifications such as CISSP/CISM, CCNP/CCIE, and ISO 27001 Lead Implementer/Lead Auditor
• Proven ability to manage technical teams, vendors, budgets, and complex IT infrastructure projects
• Excellent communication, presentation, and stakeholder management skills, with the confidence to engage with senior leadership
• UAE experience is highly desirable

Application Process

• Only shortlisted candidates will be contacted