Supporting Region 16 Education Service Center's (ESC's) Information Security Team is the primary purpose of this role, providing security services for the organization and/or contracted LEAs with identified information security needs. This position involves assisting in creating, managing, and maintaining information security practices, policies, and documents to protect critical assets. It requires knowledge of network security, Internet security, security education, security policy, and data classification.
Responsibilities
Assist the Information Security Team and/or contracted LEAs with services offered through Region 16 ESC's Cybersecurity Services contract
Assist the Information Security Team and/or contracted LEAs in solving any security-related problems and/or making recommendations for improvements
Assist the Coordinator of Information Security and/or contracted LEAs in the planning and management of annual cybersecurity awareness training and reporting as required by House Bill 3834
Serve as a technical resource to the Coordinator of Information Security, the Information Security Team, and/or contracted LEAs in the area of hardware and software security, as well as the deployment, configuration, and management of network-based or host-based firewalls
Assist the Information Security Team and/or contracted LEAs in planning and conducting cybersecurity risk assessments and mitigation planning as required by Senate Bill 820
Assist the Information Security Team and/or contracted LEAs in planning and conducting internal and external vulnerability scans and providing remediation
Administer and oversee the security, operation, and management of the region16.net Office 365 tenant and Exchange email system, ensuring proper configuration, access control, and compliance with security best practices
Work closely with internal and external clients to develop and implement patching, update, and upgrade procedures
Assist the Network Security Administrator in applying security updates and patches to esc16.net and region16.net servers and equipment
Oversee the implementation, configuration, and deployment of the Endpoint Detection and Response (EDR) contract for LEAs
Assist the Network Security Administrator in the creation, adoption, and implementation of enterprise security documents (policies, standards, baselines, guidelines, and procedures) and practices under the direction of the Director of Technology Services or designee and in alignment with state, federal, and industry standards
Assist the Network Security Administrator in the evaluation of appropriate enterprise resources and solutions
Assist the ESC with the implementation of information security practices, policies, and procedures
Work closely with technical staff on enterprise technology development to fully secure information, computer, network, and processing systems where necessary
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Maintain open communication and confidentiality with clients
Research and stay current on the latest information security technologies and regulatory environments
Maintain a work schedule that will provide 7 days a week and 24 hours a day availability for support of the related networks and devices
Provide assistance in the areas of technology as identified by the advisory committee and Technology Services clients
Report for work ready to perform responsibilities
Perform duties that directly and/or indirectly impact student performance in Region 16
Maintain a professional level of confidentiality regarding all ESC matters
Support the mission, goals, and objectives of the ESC strategic plan
Uphold and adhere to safety rules and policies of the ESC safety program
Perform professional responsibilities as required by ESC policies, processes, and procedures
Manage time, calendar, and job responsibilities to meet deadlines
Meet proficiency levels of required technology skills as outlined by supervisor
Incorporate appropriate technology in daily work and exhibit continual growth in technologies as outlined by supervisor
Perform other duties as assigned
Requirements
Degree in Computer Science field or equivalent experience
CompTIA Security+ Certification or equivalent experience
Demonstrated experience in communication
Demonstrated experience with professional or technical writing
Demonstrated technical skills and experience with various computers and networks
Demonstrated experience documenting and maintaining configuration and process information
Must be eager to learn and share new knowledge
Highly self-motivated and directed
Must be able to problem solve
Must be team and service oriented
Must be physically able to tolerate prolonged sitting, frequent standing; occasional bending/stooping, pushing/pulling, twisting, and standing
Must be physically able to tolerate frequent standing and walking, repetitive hand motions, frequent keyboarding and use of mouse; occasional reaching, occasional driving
Must be physically able to tolerate regular light lifting and carrying (less than 15 pounds); may require occasional heavy lifting and carrying (45 pounds or more)
Must be physically able to work inside; tolerate frequent districtwide travel and occasional statewide travel; regular exposure to noise
Must be able to work with frequent interruptions; maintain emotional control under stress; work prolonged or irregular hours on occasion
Regular attendance is an essential function
Maintains a functioning cell phone and is accessible through this phone as deemed appropriate by the Chief Technology Officer. A functioning cell phone means that it is charged, activated, messages checked, and mailbox emptied regularly
Nice to have:
CompTIA PenTest+ Certification or equivalent experience