About This Role
Implementing Vitalize's AI operating system for health systems is the core of this specialist role, focusing on labor and capacity management. You will embed with hospital leaders and IT to diagnose operational bottlenecks, drive organizational change, and architect deployments that reshape staffing and operations. This position suits a candidate who can act as a trusted advisor, transforming complex healthcare environments.
Responsibilities
- Own complex, multi-month deployments end to end, managing timelines, milestones, dependencies, and risks across several health systems at once so every go-live lands on time and delivers results
- Become a trusted advisor to C-suite executives, nursing leaders, and operational stakeholders as they redesign how labor is planned, staffed, and managed across their health systems
- Align executives and cross-functional stakeholders across nursing, operations, IT, finance, HR, PMO, labor relations, and legal, keeping everyone clear on decisions, owners, and next steps through enterprise-wide go-lives
- Design and continuously refine repeatable deployment playbooks for academic medical centers and complex, multi-union health systems
- Develop a predictable launch motion for new system integrations, including greenfield HRIS and payroll builds
- Partner directly with GTM and Customer Success on the internal flows, tools, and processes that drive long-term client success
- Work with Product, Design, and Engineering to build and iterate on new product lines, driving ARR growth through expansion
Requirements
- Clear communication across every audience, from frontline clinicians to C-suite executives, simplifying complex ideas, navigating difficult conversations, and building alignment proactively
- Deployment and project management expertise, having managed complex, cross-functional deployments from planning through go-live, anticipating risks, prioritizing well, and bringing structure to ambiguous, fast-moving environments
- Credibility with clinical teams, partnering with nurses, physicians, and hospital staff as a consultant, listening first, learning their workflows, and earning trust by solving problems alongside the people doing the work every day
- Change management experience, spotting resistance early, building buy-in across stakeholder groups, and helping organizations adopt new ways of working
- A strong sense of ownership, taking initiative without waiting for direction, thriving when things change quickly, and always looking for ways to improve processes and move work forward
Benefits
- Medical, dental, and vision insurance
- 401(k) with company match
- Flexible PTO
- Unlimited travel budget to visit customer sites
- Twice-yearly company off-sites
