About This Role
Working closely with immigration lawyers and legal professionals across the firm, the Immigration Paralegal plays a key role in delivering exceptional service to both corporate and individual clients. You will manage immigration matters from intake through filing, helping clients navigate Canada's immigration system while ensuring applications are prepared accurately, efficiently, and on time. This position may be based in any McInnes Cooper office and offers a hybrid work arrangement.
Responsibilities
- Manage immigration files from initial intake through completion, ensuring deadlines, requirements, and client expectations are met
- Prepare, review, and coordinate immigration applications and supporting documentation, including work permits, Intra-Company Transfers (ICTs), Labour Market Impact Assessments (LMIAs), CUSMA applications, business visitor and visitor visa applications, permanent residence applications, and citizenship-related matters
- Draft forms, submission letters, correspondence, and supporting materials for lawyer review
- Communicate directly with clients to gather information, obtain supporting documentation, provide updates, and guide them through application processes
- Liaise with government agencies, including Immigration, Refugees and Citizenship Canada (IRCC) and the Canada Border Services Agency (CBSA)
- Maintain accurate records using immigration case management technology and firm systems
- Conduct immigration-related legal and procedural research to support client matters
- Collaborate with lawyers and team members across offices to deliver timely, high-quality legal support and client service
- Contribute to continuous improvement initiatives, knowledge sharing, and best practices within the Immigration Practice
Requirements
- A Paralegal, Legal Administration, or related diploma, or an equivalent combination of education and experience
- Experience supporting immigration matters or working in a legal, regulatory, professional services, or client-service environment
- Knowledge of Canadian immigration processes and documentation requirements, or the ability to develop this expertise quickly
- Strong written and verbal communication skills
- Exceptional attention to detail and a high degree of accuracy
- Strong organizational and time-management skills, with the ability to manage multiple priorities in a fast-paced environment
- Sound judgment, professionalism, and discretion when handling sensitive information
- A client-focused mindset and the ability to build positive working relationships with clients and colleagues
- Proficiency with Microsoft 365 and an aptitude for learning new technology and case management systems
Nice to have:
