About This Role
The Immigration Caseworker supports clients through their Canadian immigration journey, assessing eligibility, compiling application packages, and ensuring compliance with IRCC guidelines. This position involves hands-on experience with both temporary visa streams and economic/family permanent residency pathways.
Responsibilities
- Compile, review, and finalize a high volume of applications for both Temporary Residence (Visitor Visas, Super Visas, PGWPs, Study Permits, TRV Stamping) and Permanent Residence (Express Entry, Provincial Nominee Programs (PNP), and Spousal/Family Class Sponsorships)
- Collect, organize, and thoroughly verify supporting client documentation to ensure completeness and accuracy prior to submission
- Act as a reliable point of contact for clients, providing clear instructions on document requirements, answering procedural questions, and delivering case updates
- Efficiently utilize IRCC portals (Authorized Representative Portal, PR Portal) to submit applications and monitor processing timelines
- Stay up to date with changing IRCC policies, ministerial instructions, and operational guidelines to ensure all submissions meet current legal standards
Requirements
- Minimum 1-2 years of direct experience processing Canadian immigration applications (experience with both TR and PR streams is highly preferred)
- Strong foundational understanding of IRCC regulations, Express Entry streams, PNP criteria, and temporary resident visa processes
- Exceptional written and verbal communication skills in English to confidently interact with clients and draft submission letters
- Uncompromising attention to detail, strong organizational habits, and the ability to manage multiple files under tight deadlines
- Proficient with MS Office (Word, Excel), Google Workspace, and standard immigration case management software
Benefits
- Collaborative and supportive small-team environment
- Opportunities for professional growth as the firm expands
- On-site parking