HVAC Field Service Technician

About This Role

This field service technician role is the primary service and maintenance contact for Trane Technologies customers in a defined market with a diverse commercial base including healthcare, process manufacturing facilities, education institutions, and office complexes. You will be commissioning, troubleshooting, repairing, and starting up HVAC systems in a commercial environment, utilizing your knowledge of air conditioning theory, pipe fitting, and mechanical layouts. This position affords you the opportunity to work with internal and external partners ranging from new facility setups to existing facility retrofits.

Responsibilities

• Coordinate with team leader/project manager and customer to precisely understand requirements for all on-site installation and repairs by forecasting issues, gathering materials, and synchronizing on-site work
• Represent the company by serving as the direct customer contact and be responsible for products and equipment on assigned projects, ensuring customer satisfaction by identifying, diagnosing, and repairing equipment and systems at customer’s location
• Use cutting-edge software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units
• Display team effort and dedication to customers by maintaining flexibility to work overtime and weekends as the business requires, including occasional overnight stays
• Continually enforce safety to the highest standards and maintain security and accountability of company-issued and procured assets by recording use, wear, and conditions

Requirements

• High School Diploma or equivalent
• Typically 5 plus years of experience in HVAC
• Operating knowledge of Microsoft Office software and working proficiency with handheld computer (i.e. Smartphone, iPad)
• Valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI, Hit & Run, License Suspension, Reckless / Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years
• EPA Certification

Nice to have:

• Technical School or formal training

Benefits

• Benefits for you and your family from day one, including health insurance and holistic wellness programs
• Family-building benefits including fertility coverage and adoption/surrogacy assistance
• 401K company match up to 6%, plus an additional 2% base contribution = total company contribution up to 8%
• Paid time off including 15 days of vacation, 9 paid holidays, 3 floating holidays, sick leave, and other options supporting volunteering and parental leave
• Education and training opportunities through company programs, including tuition assistance and student loan support