Human Resources Specialist (Generalist)

About This Role

Serving as a Human Resources Specialist (Generalist), this role provides support across various areas within Human Resources Management Service (HRMS), including benefits, processing, records, and worker's compensation. The specialist offers technical expertise on a wide range of HR issues, such as interpreting policies related to leave administration, pay and compensation, awards, and employee benefits. This position also acts as the local administrator for employee survey processes and reporting programs, providing updates to the Human Resources Officer and Medical Center Director.

Responsibilities

• Provide guidance and assist with processing non-routine and/or complex personnel issues
• Provide customers with consistent information according to established policies and procedures
• Review and recommend revisions to regulations, directives, and other guidelines
• Research and process complex actions related to retirement and pay corrections
• Provide outstanding customer service, handle conflicts with customers and supervisors constructively and tactfully, and maintain effective working relationships with other departments and managers
• Conduct studies and surveys to obtain data and provide advice on recommended solutions
• Provide solutions based on fact-finding and appropriate justifications
• Develop formal written correspondence to diverse groups
• Communicate clearly and precisely
• Present HR topics to groups through formal presentations
• Present information to groups
• Develop and conduct training for management and employees

Requirements

• Meet all requirements by the closing date of this announcement

GS-7 Qualifications:

• 1 year of specialized experience related to the position at the next lower grade level (GS-5), defined as experience in, or directly related to the 0201 or 0203 occupational series in the federal government
• OR 1 full year of graduate-level education or superior academic achievement (transcripts required)
• OR Combination of education and experience (transcripts required)

GS-9 Qualifications:

• 1 year of specialized experience related to the position at the next lower grade level (GS-7), defined as experience in, or directly related to the 0201 or 0203 occupational series in the federal government
• OR Master's or equivalent graduate degree OR 2 full years of progressively higher-level education leading to such a degree, or L.L.B. or J.D., if related (transcripts required)
• OR Combination of education and experience (transcripts required)

Specialized Experience (includes but is not limited to):