Human Resources Manager

About This Role

This Human Resources Manager role assists the Head of HR in implementing strategic planning and ensuring that HR management aligns with the hotel and corporate's overall strategy. You will participate in the development and improvement of human resources policies, procedures, and regulations, and execute all aspects of HR management, including team member relations, labor dispute handling, and ensuring compliance with all HR activities. You will also support the daily operations of the hotel's HR function by delivering memorable experiences.

Responsibilities

• Understand the hotel's overall strategy and translate it into concrete action plans for human resource management
• Assist in recruitment, training, compensation, benefits, team member relations, labor relations, compliance, safety, and performance management, ensuring compliance with corporate HR policies and federal/local regulations
• Help coordinate recognition programs, special events, and engagement initiatives to foster a positive workplace culture
• Oversee team member data entry, track employment transitions, maintain training and corrective action records, and generate reports on key HR metrics
• Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment

Requirements

• At least 3–5 years in HR, preferably in hospitality or service-oriented industries
• Degree or diploma in Human Resources, Business Administration, or related field
• Familiarity with recruitment, employee relations, performance management, and labor laws
• Strong verbal and written communication; able to interact effectively with staff at all levels
• Excellent time management, attention to detail, and ability to handle multiple tasks
• Proficiency in the Microsoft Office Suite
• Approachable, empathetic, and able to maintain confidentiality
• Adherence to the highest professional ethics and standards, maintaining integrity and transparency

About the Company

Hilton's core values define what it takes to succeed and guide the qualities they look for in every team member.