Human Resources Generalist (Live Nation/Crossroads Music Venues)

• We are seeking an HR Generalist who will be responsible for the day to day human resource functions and duties for Crossroads Presents, a Joint Venture with Live Nation Entertainment, located in Boston, MA
• Venues include Citizens House of Blues, MGM Music Hall Fenway, Paradise Rock Club, Brighton Music Hall and Orpheum Theater
• Reporting to Head of HR, the selected candidate will proactively partner with venue General Managers as well as the department managers to create the desired workplace culture and an engaged and productive workforce
• Maintain HR Procedures and Practices:
• Provides advice and counsel to managers and supervisors regarding personnel practices, policy, and employment laws
• Evaluates reports, decisions, and results of department in relation to established goals
• Recommends new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed and develops department goals, objectives, and systems
• Maintains Human Resource Information System records and compiles reports from database
• Maintains compliance with federal and state regulations concerning employment
• Assists Management with employee performance appraisals, including monthly notification to Management regarding employee performance appraisals
• Monitors career pathing, employee relations and counseling and provides an inside perspective to the Head of HR
• Assists in development of people-management skills and provides objective perspective on employee issues
• Conducts new-hire orientation, and other company sponsored training programs as monthly
• Ensures venue is in compliance with all current Live Nation policies and procedures as outlined in employee handbook
• Maintains open-door communication policy to staff concerns and issues,
• Maintains communication and relations with Head of Human Resources
• Investigates and remedies harassment, abuse, or mistreatment of team-members and partners with the Head of HR to complete investigation
• Helps the Company maintain its commitment to diversity
• Assist Head of HR on the planning and exection of summer internship program
• Participates in executive committee meetings/manager meetings, and plans/facilitates manager/all-staff meetings and programs
• Maintains a tracking system for all State or County Licensee or Certification requirements. Make recommendations on recertification and training. Makes recommendation on training for recertification. Maintains a tracking system to ensure venues are adhering to the Alcohol Beverage Commission guidelines. Makes recommendation on training for recertification
• Performs other related duties as required and assigned
• Directs the development of staffing strategies; develops and builds hiring processes for a variety of levels for non exempt staffing
• Ensures compliance with all state and federal discrimination and employment regulations
• Understand the Tip Compliance policies and procedures
• Safety/Health and Risk Management:
• Reviews Workers’ Compensation reports and handling of claims
• Develops and maintain OSHA Workplace and Safety programs
• Creates and co-chair quarterly safety committee
• Maintains staff injury/incident reports
• Maintains guest injury/incident reports and handle any related issues in conjunction with Vice President of Risk Management
• Conducts quarterly safety walk through and make recommendations as needed to GM for improvements
• Legal Compliance:
• Ensure all venues follows labor and employment law guidelines set forth by state and federal government

Benefits

• HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
• WEALTH: 401(k) program with company match, Stock Program Reimbursement
• YOURSELF: Paid time off policy including holidays, sick time, and day off for your birthday, free concert tickets
• FAMILY: New parent programs & support including caregiver leave and baby bonus, infertility support
• CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
• OTHERS: Volunteer time off, crowdfunding network- 2 years in Human Resources Generalist with heavy emphasis on employee relations
• Flexible Schedule (days/nights, weekends, and holidays) prefer 10-6
• Must have knowledge of State Employment Laws and Statutes
• Demonstrates a high level of integrity
• This is an in venue position
• This position requires strong communication skills with a supervisor. Ability to communicate effectively via email, conference calls and periodic updates is essential
• 3-5 Years of progressive HR experience
• Proficiency in both English and Spanish is a must
• Bachelors Degree in Human Resources, legal studies, or related discipline
• Tolerance of all cultures, music and art forms
• Food & Beverage/Hospitality/Live Music Entertainment related experience