Human Resources Coordinator

ECLARO is an award-winning professional services firm headquartered in New York City and operating in the U.S., Canada, UK, Ireland, Australia and the Philippines. We are dedicated to a singular purpose: providing the Right People to meet every client’s needs and solve business challenges through strategic staffing, permanent placement, custom outsourcing & offshoring. Utilizing our proprietary TRINIT-E® Service Maturity Model, we help clients implement programs to promote innovation, automation and process improvement.

About the Role:

The HR Coordinator is a dedicated and detailed go-to-hr-person to support Philippine operations in human resource organization. This role is serves a key role in the HR organization and requires an individual who can deliver with excellent tactical day-to-day (but not insignificant) operations related to HR Operations and HR Administration.

What You Will Do

HR Administration and Recruitment:

• Partnering with the Talent Acquisition team to ensure a smooth and seamless onboarding process for new hires.
• Manage the onboarding procedures such as pre-employment activies, orientation until probationary period
• Works closely with Facilities and Admin, Finance, IT Departments to facilitate the employee onboarding process; ensuring all new hires are properly set-up with all necessary accounts, equipment, and access prior to their first day.
• Assist HR in drafting employee notices such as but not limited to:
• Regularization/End/Extension of probationary period
• Bank endorsement for termination of account for exiting employees
• Bank endorsement for creation of account for new employees
• Manage the offboarding process for employees leaving the organization, including employee records management, processing paperwork, and confirming that all company assets are returned.

Benefits Administration:

• Ensures speedy resolution of employee concerns related to benefits administration, claims, hospitalization. Liaise with the group insurance providers for employee claims.
• Handles statutory benefits and regulatory compliances related to employee government benefits (SSS, Pag-ibig, Philhealth, and BIR).
• Monitors government loan applications from employees
• Handles company initiated benefits and ensures 100% service delivery to the employees.This will not be limited to the company HMO, health insurances, allowances and other benefits.

Timekeeping and Payroll Administration:

• Attendance and Leave management.
• Collates timesheets from business unites every cut-off for payroll submission.
• Partners with the Payroll Team for the payroll processing, report generations, all related payroll entries for employees and leavers
• Supports the complicated and escalated cases related to timekeeping and payroll challenges.

HR Systems and Management Reports:

• Manages the HR JIRA Ticketing System and ensures PH HR adheres to the strict TAT response and closure indices for the tickets lodged by employees.
• Partners with the HR COEs on HR Systems and Reporting, HR Analytics, Learning and Development System, Lever for Talent Acquisition
• Utilizes Human Resources Information Systems (HRIS) to maintain employee records, maintains accurate employee records in HR Systems, HR Team Channel for the P-Files, ensure confidentiality and compliance and generate management reports.
• Handles HR hub profile changes, additions, revisions on employee profile and employment information

What You Will Bring

Essential:

• Graduate of HR or any related course.
• At least 2 years HR and Recruitment Administration experience.
• Works in a well-organized manner and is keen to details.
• Familiarity with Philippine governmental reporting requirements (SSS, HDMF, Philhealth, BIR)
• High level of confidentiality in dealing with sensitive information.
• Familiar with HR operating system will be a plus point.
• IT savvy