About This Role
The Human Resources Assistant serves as the initial point-of-contact for the HR department, delivering excellent customer service to employees, applicants, and visitors. This role assists with position postings and new hire onboarding processes, responds to HR-related inquiries, and maintains various HR records. The HR Assistant continuously grows and develops in a broad range of HR functions, deepening their areas of expertise.
Responsibilities
- Assist in ensuring the consistent delivery of excellent customer service to City employees
- Interact with employees and provide guidance on a variety of HR questions
- Receive and direct calls and walk-ins of an advanced nature to appropriate Human Resources team-members
- Communicate in a timely and professional manner with employees, vendors, contractors, and the general public, representing the best interests of the City, anticipating needs, and resolving customer service inquiries and other issues
- Perform advanced clerical and administrative tasks to assist the HR department in supporting its core functions
- Maintain and update the HR SharePoint and HR Information System with current information to include upcoming employee events, benefit information, available offers and more
- Generate purchase orders for the HR department and City to include the payment of benefits provider invoices, employee event expenses, tuition and wellness benefit reimbursement
- Assist with the City’s online application system, including posting and removing vacancies as requested by the hiring department
- Enter data into the City’s HR Information System
- Assist in the recruitment/onboarding functions by responding to applicant inquiries, assisting applicants with the on-line process of completing applications, and conducting background checks for selected applicants
- Perform new hire onboarding processes by communicating with candidates and coordinating various pre-boarding and onboarding activities
- Take the initiative to provide assistance to other HR team members as needed
- Serve as back up for other HR functions and responsibilities
- Assist with special projects, events, and assignments
- Perform other duties as assigned or required
Requirements
- High School Diploma or GED equivalent required
- Two (2) years of customer service and HR related experience; OR an equivalent combination of education and experience
- A valid driver’s license is required
Nice to have:
- Professional Human Resources (PHR) or other certification(s) in a specific HR discipline
Important Details
- Application deadline: November 8, 2026
