About the role
Role Descriptions: Service Delivery - Lead and manage a team of Recruiters and ensuring a seamless recruitment life cycle starting from intake calls| sourcing| screening| interviewing scheduling| digital offer management to initiating onboarding.Strong experience of ATS and workflow management ensuring up to date recordsEnsure green SLAs & KPIsEnsure building and maintenance of candidate repository & pipelineUse Industry knowledge and experience to get the right fit for openingContinuous Learning: Stay abreast of the latest RPO industry best practices to continuously improve capabilities.Stakeholder Engagement: Effectively communicate insights and findings to stakeholders & keep candidates engaged.Ensure positive Hiring Manager and candidate experience.Data Governance & Statutory Compliance: Contribute to the development and enforcement of data governance standards to maintain the integrity and security of HR/new hire data.
Essential Skills: Multi geography experience in term of recruitment and team management is preferable as the TCS team will be based out of India and Philippines.Experience and clear understanding of RPO business| SLAs| KPIs| Compliance and controlsExperience in ATS and recruitment tools like Avature/others is a mustEnsure building and maintenance of candidate repository & pipeline Tracking| control & reporting; Doing root cause analysis| identifying trends and putting corrective and preventive measures in place driving improvementsKnowledge of upstream /downstream process connectivityStrong experience in stakeholder managementOpen to cover US shift as and when required.
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