HRIS Specialist - UKG

About This Role

Supporting the HR technology, employee data, reporting, and processes for Hope Network is the core of this specialist role. This position works closely with Human Resources, Payroll, IT, and business partners to ensure HR systems are accurate, efficient, and effectively supporting the organization. This opportunity is for someone who enjoys working with HR technology, data, problem-solving, and process improvement.

Responsibilities

• Support the administration, maintenance, and optimization of the HRIS, including UKG Pro
• Support system upgrades, implementations, testing, integrations, enhancements, and special projects
• Maintain accurate employee data, including new hires, employee changes, payroll adjustments, personal information updates, and terminations
• Monitor data integrity through audits, reporting, and data analysis
• Create and maintain standard and ad hoc HR reports, queries, and metrics
• Research and resolve HRIS and data-related questions and issues
• Monitor ATS imports and troubleshoot data errors
• Support compliance reporting, including EEO-1, BLS, and OES
• Complete annual minimum wage updates and maintain union wage and dues information
• Monitor new hire documentation to support compliance with applicable employment requirements
• Identify opportunities to improve HRIS processes, workflows, reporting, and system utilization
• Partner with HR, Payroll, IT, and other teams on HR technology and process improvement initiatives
• Maintain confidentiality and security of sensitive employee information

Requirements

• Associate degree in a related field OR 2 years of relevant HRIS, HR, Payroll, or systems experience
• Strong attention to detail and data accuracy
• Proficiency in Microsoft Excel
• Strong analytical and problem-solving skills
• Ability to manage multiple priorities and meet deadlines
• Strong communication and organizational skills
• Ability to handle confidential information with discretion

Nice to have:

• Experience with UKG Pro or another HRIS
• Experience with HR reporting, data audits, or system testing
• Experience supporting HRIS implementations, upgrades, or integrations
• Knowledge of HR processes and payroll systems

Benefits

• Medical, dental & vision insurance (may vary based on job status)
• Virtual Concierge Medical Services
• 403(b) retirement with company match (up to 3%)
• Generous Paid Time Off (PTO)
• Paid training + career growth opportunities