This HRIS Specialist role focuses on overseeing and maintaining the optimal function of HR systems, including administration, development, maintenance, and upgrades. The specialist will facilitate the transformation of the HRIS roadmap onto Workday and ServiceNow, and other new HRIS technologies, while also providing support through reporting and technical expertise for audits.
Responsibilities
Oversee and maintain optimal function of the HR systems, including administration, development, maintenance, and upgrades to applications, systems, and modules
Facilitate the transformation of the HRIS roadmap onto Workday and ServiceNow and additional new HRIS technologies
Perform detailed analysis of complex business process requirements and provide appropriate system solutions
Design, customize, configure, and test HR processes
Proactively identify and propose business process and/or systems enhancements
Provide support through reporting and technical expertise for internal/external audits
Ensure HRIS system compliance with federal and state regulations, data security, and privacy requirements
Serve as a strategic partner and Subject Matter Expert representing company's interests with HRIS suppliers, vendors, and service providers
Evaluate new software versions, enhancements, and plans for upgrades, assist in review and management of Workday releases, train others, as needed
Work with SMEs, technical teams, and business process owners to research and evaluate alternatives, citing evidence in support of and making recommendations
Manage and diagnose issues through ticket management and on-call support
Understand the details of the Workday system and educate end users on best practices
Build reports to meet requests of the HR organization, Senior Leadership, and Managers, identifying opportunities for automation and efficiencies along the way
Proactively apply analytical and research skills to monitor trends and elevate issues
Assist on the design, support, and coordinate the development of business relevant analytics and processes; includes researching industry best practices, benchmarks, and tools to incorporate into analytics practices
Support HRBPs by fielding questions about the HR tools
Maintain HR databases, audit data, and propose business process improvements and automation
Maintain the organizational management structure to ensure the hierarchy is accurate and reflects up-to-date information for positions, reporting relationships, compensation data, cost centers, EEO reporting, worker’s compensation, Global HR reporting, and alignment
Assist in ensuring data audits, integrity, testing of system changes, report writing/running/scheduling, and analyzing data flows for process improvement opportunities
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Account management for products that could include HCM, Compensation, Benefits, Absence Management, Time Management, Payroll, and ServiceNow across North America
Communicate with internal customers to understand their needs, design compelling solutions, meet project deadlines, and prioritize projects
Resolve complaints and prevent additional issues by addressing process improvements
Work with CoEs to translate business needs into projects, including prioritization, scheduling, and resource planning
Identify industry trends
Act as HR Lead for in-progress HRIS system implementation, including security administration, management of cross-functional dependencies between stakeholders and system optimization post go-live
Partner with HR operations, Information Technology, Compensation, Managers, and Global Data Governance teams to manage and improve the HR data quality
Work with the team to prioritize work and establish strong partnership with IT to ensure clear governance in how value is delivered to the end users
Support upgrades, testing, and new integrations, and other projects as assigned
Participate in quality assurance reviews and quality control monitoring efforts
Create HR documentation for reporting and other HR processes
Collaborate with HR/HRIS team members to ensure system usage consistency across regions
Support employees and field questions and provide the appropriate information
Requirements
Bachelor’s degree in Business, Computer Science, Human Resources Management, Information Systems, or a related discipline
10+ years of relevant work experience
8+ years experience with HRIS implementations, specifically HCM, Benefits, Compensation, Time Management, and Payroll
Experience with Workday HCM Suite
Nice to have:
Master’s degree in Information Technology, Human Resources, or Business Administration, or advanced academic specialization in Project Management or System Architecture
Proven track record leading complex technical HRIS projects utilizing Agile or Waterfall methodologies
Prior experience managing Workday products, operating company mergers, or complex multi-entity transitions within a global aerospace, manufacturing, or defense environment
Strong HR functional and technical knowledge; experience in Organizational Administration tools/systems
Excellent written and verbal communication skills
Strong interpersonal skills, ability to prioritize work, problem solving, communication, project management, and leadership skills
Ability to keep up with innovation and trends in HRIS Administration
Ability to work independently and efficiently, with minimal supervision in a fast-paced environment
Able to manage multiple priorities simultaneously, as well as see projects through with limited guidance
Self-motivated with excellent listening skills and attention to detail
Demonstrated customer service orientation; ability to provide service and remain focused even during emotionally charged circumstances
Workday: HCM, Time, and Payroll is a plus
Dayforce and Business Solver is a plus
Familiarity with writing scripts, visual basic, basic coding (HTML)
Important Details
Travel: 5% Domestic and International
Other Conditions
This position is subject to ITAR (International Traffic in Arms Regulations) requirements. To be eligible for consideration, candidates must qualify as a U.S. Person under ITAR regulations, which generally includes U.S. Citizens, U.S. Permanent Residents (Green Card holders), individuals granted asylum in the United States, and refugees admitted to the United States. Candidates who do not meet these requirements may not be eligible for this role.
