About This Role
Supporting the company's global HR system, UKG Pro, and related HR programs is the main focus of this HRIS Specialist role. The person in this role helps maintain accurate employee data, resolves system issues promptly, and ensures a positive experience for HR partners and employees. The role assists with core HR processes, maintains employee records, supports audit activities, and contributes to the smooth operation of HR programs in a fast-paced global environment.
Responsibilities
- Monitor the HRIS mailbox and assist with People Assist (Case Management) requests by routing, responding, or escalating as needed
- Perform data entry, updates, and corrections in UKG Pro to maintain accurate employee information
- Manage employee user accounts, troubleshoot login and SSO issues, and support access needs across HR systems
- Maintain electronic employee records, including onboarding, offboarding, and employment status changes
- Respond to employee and manager questions related to HR programs, system access, and basic HRIS functionality
- Assist with routine audit activities by running audit reports and helping ensure data accuracy and compliance
- Assist with weekly and monthly data integrity audits and partner with HR teams to resolve discrepancies
- Run scheduled HR reports and assist with basic data pulls as needed
- Maintain accurate documentation and support data processes related to HR programs and employee lifecycle events
- Support HR programs such as Performance Management, People Assist, and other UKG Pro modules
- Assist with Temp-to-Regular conversions, including Document Manager updates and user account review
- Provide administrative and coordination support for HRIS and HR Solutions Center projects and initiatives
- Maintain high standards of confidentiality and ensure compliance with established HR processes
Requirements
- Bachelor’s degree or equivalent combination of education, training, and experience
- At least 3 years of experience in an HR support, HR operations, or HRIS-related role
- Strong verbal and written communication skills with the ability to support employees and HR partners clearly and professionally
- Ability to build trust and work effectively with employees, managers, and teams at all levels
- High level of ethics, discretion, and confidentiality when handling employee and business information
- Strong computer skills, including proficiency in MS Office (especially Excel), with exposure to HRIS platforms
- High attention to detail, strong organizational skills, and consistent follow-up
- Ability to develop effective working relationships with managers and HR partners
Important Details
